Onboarding Coordinator

5 days ago


Phoenix, Arizona, United States Aditi Consulting Full time

Job Title: Onboarding Specialist

**Job Summary:**

Aditi Consulting LLC is seeking a highly motivated and detail-oriented Onboarding Specialist to join our team. As a key member of our Client Onboarding team, you will play a critical role in supporting the onboarding process for our clients.

**Key Responsibilities:**

* Assist with the onboarding process for new clients, including setting up accounts and implementing tickets
* Provide technical support for client operational issues and bank transactions
* Serve as the first point of contact for addressing daily requests from clients
* Collaborate with field relationship advisors and relationship managers to ensure effective communication and strong partnerships
* Manage a universal, client-facing email box within service level agreements

**Requirements:**

* Strong written and verbal communication skills with a passion for delivering world-class client experiences
* Highly motivated self-starter with an impeccable work ethic and intense focus on delivering results and meeting established deadlines
* Detail-oriented with a keen eye for accuracy and quality of work
* Ability to multi-task, handle high volumes via work queues, and effectively manage time to meet service level agreements
* Ability to learn and follow complex regulatory requirements, complex corporate structures, and complex procedures with accuracy
* Resourceful in researching inquiries and providing solutions in complex scenarios
* Comfortable handling challenging and complex conversations with clients in a highly professional manner

**Compensation and Benefits:**

* The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate's qualifications, skills, competencies, experience, location, and end client requirements)

* Medical, dental, vision, PTO benefits, and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee

**About Aditi Consulting:**

Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions



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