Automotive Website Onboarding Specialist
4 weeks ago
As a key member of our team, the Client Onboarding Coordinator plays a vital role in ensuring a seamless launch of our clients' new business websites. This includes coordinating and conducting onboarding meetings, creating project schedules, and facilitating the setup of necessary documents.
Key Responsibilities- Coordinate and conduct onboarding meetings with clients to discuss project timelines and expectations.
- Develop and manage project schedules to ensure timely completion of tasks.
- Assist with the setup and completion of necessary documents, including contracts and agreements.
- Act as a liaison between clients and internal teams to ensure effective communication and collaboration.
- Monitor and track project progress through various company systems.
- Provide clear and concise explanations of company products and services to clients.
- Conduct quality checks to ensure accuracy and attention to detail.
- Facilitate the launch of new websites and transfer of clients to the account executive team.
- Highly organized and self-motivated individual with excellent attention to detail.
- Ability to work under pressure and manage multiple projects simultaneously.
- Strong interest in learning about the automotive industry, websites, and related tools and services.
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
- Advanced email, phone, and customer service skills.
- Medical, dental, and vision insurance.
- 401(k) plan with company match.
- 10 paid holidays.
- PTO and vacation time off.
- Award-winning company recognized within the automotive industry.
- Collaborative and dynamic work environment.
- Numerous opportunities for growth and development.
- Engaging and supportive team culture.
- In-person company events and team-building activities.
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