Automotive Website Onboarding Specialist

4 weeks ago


Phoenix, Arizona, United States Dealer eProcess Full time
Job Overview

As a key member of our team, the Client Onboarding Coordinator plays a vital role in ensuring a seamless launch of our clients' new business websites. This includes coordinating and conducting onboarding meetings, creating project schedules, and facilitating the setup of necessary documents.

Key Responsibilities
  • Coordinate and conduct onboarding meetings with clients to discuss project timelines and expectations.
  • Develop and manage project schedules to ensure timely completion of tasks.
  • Assist with the setup and completion of necessary documents, including contracts and agreements.
  • Act as a liaison between clients and internal teams to ensure effective communication and collaboration.
  • Monitor and track project progress through various company systems.
  • Provide clear and concise explanations of company products and services to clients.
  • Conduct quality checks to ensure accuracy and attention to detail.
  • Facilitate the launch of new websites and transfer of clients to the account executive team.
Requirements
  • Highly organized and self-motivated individual with excellent attention to detail.
  • Ability to work under pressure and manage multiple projects simultaneously.
  • Strong interest in learning about the automotive industry, websites, and related tools and services.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Advanced email, phone, and customer service skills.
Benefits
  • Medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • 10 paid holidays.
  • PTO and vacation time off.
About Us
  • Award-winning company recognized within the automotive industry.
  • Collaborative and dynamic work environment.
  • Numerous opportunities for growth and development.
  • Engaging and supportive team culture.
  • In-person company events and team-building activities.

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