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Account Development Specialist

2 months ago

Tucson, Arizona, United States ISI Design and Installation Solutions, INC. Full time
Job Summary

The Sales Account Executive will play a crucial role in supporting, maintaining, and developing a diversified sales account portfolio for ISI Design and Installation Solutions, INC. This position requires a strong ability to prospect and contract new business, while maintaining a focus on growing the account portfolio to a larger revenue level.

Key Responsibilities
  • Develop and close new business through networking and perseverance, with a goal of securing one new account every three months.
  • Maintain a job cost gross margin percentage for the account portfolio that meets or exceeds the Branch profitability target.
  • Sell and promote products supported by the Branch Operations team.
  • Act as an advocate for customers as needed, with collection efforts.
  • Ensure all bid details are completed and on file for all accounts.
  • Adhere to the Bid Review Process.
  • Return all forecasts and pipeline information on schedule, as per deadlines set in place.
  • Establish and maintain relationships with builders and other key stakeholders.
  • Prepare bids, take-offs, job change orders, pricing verifications, professional sales presentations, and meet with target accounts.
  • Assist with estimating costs for bid proposals as assigned.
  • Provide special quotes as needed for Design Studio and Builder Customers.
  • Manage timely contract execution and obtain contract completion, including changes due to pricing.
  • Provide Design Consultants, Order Processors, and Production Managers with all required information.
  • Ensure proper planning and coordination of job efforts during the order and installation process.
  • Maintain bid folders for future updates, e.g., price increases, construction change orders, etc.
  • Manage internal billing questions, spec changes, special quotes, etc.
  • Be willing and able to travel when necessary.
Requirements
  • High school diploma or general education degree (GED) with three to five years related experience and/or training; or equivalent combination of education and experience.
  • Understanding of blueprints related to builder's floor plans.
  • Ability to communicate effectively with customers, co-workers, and supervisors in a professional and courteous manner.
  • Identify, analyze, address, and resolve problem areas, conflicts, and issues.
  • Organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process.
Competencies
  • Basic technology skills, including MS Office Suite.
  • Strong communication skills, including written communication.
  • High level of organizational skills, time management skills, and ability to work effectively in a fast-paced environment to consistently meet deadlines.
  • Ability to take ownership of responsibilities and effectively handle interpersonal relationships with others.