Medicare Intake Coordinator
2 weeks ago
AdvisaCare Home Health and Hospice is seeking a dedicated Intake Coordinator to join our team in a part-time capacity.
The Intake Coordinator plays a crucial role in ensuring that all necessary benefit information, initial authorizations, and patient liabilities are secured before our clinical team commences care. This position also encompasses the scheduling of clinical personnel and the management of orders and relevant documentation from physicians and referral sources. Proficiency in Kinnser Agency Manager as an EMR platform is essential.
Key Responsibilities
- Accurately gather and verify benefit information from various insurance providers using online resources or phone communication.
- Document and validate all payer details, including patient identification and demographic information, within the Kinnser system.
- Thoroughly record benefit specifics such as deductibles and out-of-pocket maximums in the patient's medical record.
- Secure start of care authorizations for managed care cases that do not necessitate clinical documentation.
- Conduct verification for all pre-operative patients prior to their scheduled procedures.
- Continuously monitor task flow screens related to insurance matters, including Medicare eligibility verification, insurance validation, eligibility alerts, initial authorization procurement, and re-verification during recertification and care resumption.
- Oversee orders that require submission to physicians and ensure timely follow-up with their offices as needed.
- Support the intake department, discharge planners, and referral sources with any insurance-related issues and patient placements.
- Communicate with physician offices or patients to gather information or clarify benefits.
- Schedule clinical staff once insurance verification and authorization are confirmed.
- Assist the billing department with various billing-related tasks.
- Exhibit critical thinking skills and the ability to work independently.
Position Type
This is a part-time position.
Qualifications
- Successful candidates must demonstrate the ability to perform essential duties effectively.
- Familiarity with Medicare regulations.
- Experience with insurance verification websites.
- Knowledge of Kinnser Agency Manager is advantageous.
- Attention to detail and a conscientious work ethic.
- Exhibit patience, flexibility, and a collaborative spirit.
- Strong verbal and written communication skills with internal and external stakeholders.
Education and Experience
- High school diploma or GED is required.
- A minimum of one year of experience in insurance verification, authorization, or medical billing is preferred.
Benefits
We provide comprehensive medical, dental, and vision benefits, a 401K plan, as well as vacation, sick leave, and paid holidays.
Join the AdvisaCare family and contribute to making a meaningful impact in the lives of others.
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