Eligibility Worker

6 hours ago


San Francisco, California, United States Health Advocates Full time
Job Summary

We are seeking an Eligibility Worker I to join our team at Health Advocates. As an Eligibility Worker, you will play a critical role in helping patients qualify for governmental benefits, such as Medi-Cal, VOC, SSI/SSDI, and TPL. Your responsibilities will include telephone or bedside screening, completing applications, and submitting them to appropriate county offices. You will also follow up with patients and county workers to ensure successful completion of cases and update information in our hospital computer database.

Responsibilities
  • Telephone or bedside screening to determine patient eligibility for governmental benefits
  • Completing applications and submitting them to appropriate county offices
  • Following up with patients and county workers to ensure successful completion of cases
  • Updating information in our hospital computer database
  • Traveling to other hospital client sites to provide support as needed
  • Participating in weekly hospital meetings to provide case updates
Requirements
  • High School diploma or GED equivalent required
  • 1-2 years experience in customer service and/or office experience
  • Good office skills and computer literacy required
  • One year of Medi-Cal experience preferred
  • Bilingual English/Spanish is a plus
  • Ability to adapt and manage change in a fast-paced environment
  • Must be able to type 30 wpm
Benefits

Health Advocates offers a comprehensive benefits package to meet the needs of our employees. This includes healthcare and insurance benefits, retirement benefits, employee discounts, and more.

About Us

Health Advocates is the largest privately funded public advocacy company in California, providing Eligibility and Recovery services to California public health systems, private hospitals, clinics, health plans, government agencies, and individuals. We are dedicated to identifying medical coverage from third-party sources to minimize uncompensated care and benefit both our clients and the patients and applicants we serve.


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