Eligibility Worker I

3 days ago


San Francisco, California, United States Health Advocates Full time
Job Title: Eligibility Worker I

We are seeking a highly motivated and detail-oriented Eligibility Worker I to join our team at Health Advocates. As an Eligibility Worker I, you will play a critical role in helping patients qualify for governmental benefits, such as Medi-Cal, VOC, SSI/SSDI, and TPL.

Responsibilities:
  • Conduct telephone or bedside screenings to determine patient eligibility for benefits
  • Complete and submit applications to county offices
  • Follow up with patients and county workers to ensure successful case completion
  • Update information in hospital computer database
  • Participate in weekly hospital meetings to provide case updates and support other client sites as needed
Requirements:
  • High school diploma or GED equivalent required
  • 1-2 years of experience in customer service and/or office experience
  • Ability to read, speak, and write fluently in English; Spanish and Chinese preferred
  • Basic office skills and computer literacy required
  • Ability to adapt and manage change in a fast-paced environment
What We Offer:
  • Competitive hourly rate: $23.40-$30.42 per hour (depending on experience)
  • Full-time, non-exempt position with a Monday-Friday schedule
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including healthcare and insurance benefits, retirement benefits, and more

At Health Advocates, we are committed to providing exceptional service to our patients and clients. If you are a motivated and detail-oriented individual who is passionate about helping others, we encourage you to apply for this exciting opportunity.


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