Emergency Communications Specialist

1 week ago

Medford Massachusetts, United States Tufts University Full time

Overview:


The Tufts Department of Public Safety (DPS) is dedicated to ensuring a secure environment for all members of the university community across its campuses. The role of the Emergency Communications Specialist is vital to the Department's mission of safety, security, and preparedness.

We encourage applications from experienced dispatch professionals as well as those who are eager to contribute to our public safety team.

The Emergency Communications Specialist will be tasked with responding to calls for police assistance, managing radio communications, and coordinating the appropriate responses.

This position involves the careful handling of sensitive law enforcement information obtained from state and federal sources, as well as notifying the university community about specific crime incidents and emergencies through the alert notification system.

The Department is currently seeking candidates for various shifts and provides comprehensive training for this role.

Tufts University offers competitive compensation and a robust benefits package, including full tuition remission for employees pursuing further education, comprehensive Medical, Dental, and Vision Insurance, affordable Life Insurance, eligibility for University-funded retirement plans, paid holidays, and generous sick and vacation leave.


Key Responsibilities:


Manage multiple tasks simultaneously, often shifting focus based on urgency and importance, including call dispatch, incoming service requests, and interpreting alarm data.

Respond to telephone inquiries and walk-in requests for assistance, including both general and emergency calls.

Dispatch police and security personnel to all service requests; oversee police radio communications and coordinate incident responses.

Facilitate radio communications and requests for assistance from external law enforcement, fire, and emergency medical services as necessary.


Accurately input data into the department's computer-aided dispatch (CAD) system to monitor service requests, incident reports, and other departmental activities.


Monitor alarm systems and electronic access control events, dispatching personnel to address reported violations.


Maintain records, including filing police reports, logging lost and found items, posting public incident records, and completing shift task logs as required by supervisory staff.


Qualifications:

Essential Requirements:
High School diploma or GED is required.

Strong customer service skills and the ability to perform under pressure are essential.

Ability to multitask effectively due to the complexity of responsibilities.

Excellent verbal and written communication skills are necessary.

Must be CPR certified; training and certification will be provided if not already certified.

Must successfully complete and maintain CJIS Operator certification within the first month of employment.

Must obtain APCO Public Safety Telecommunicator 1 certification and NAED Emergency Medical Dispatch certification within the first six months of employment, as course availability allows.

Proficiency in computer skills, including typing, and familiarity with systems such as Computer Aided Dispatch, Mass Criminal Justice Information System (CJIS) terminal, and alarm monitoring systems is required.

Must pass a psychological and medical examination, as well as a thorough background check including fingerprint verification against state and federal criminal databases.

Work Environment:

The work setting includes various computer systems, alarm monitoring equipment, telephones, and police radio systems.

The Communications Center is situated on the university campus within the police department.

Physical and Mental Demands:
Physical requirements include standing, walking, reaching, writing, listening, speaking, and visual acuity.

Mental demands involve reading reference materials and interpreting alarm and system data.

Candidates must be prepared to work in high-stress conditions and adapt to irregular schedules, including evenings, nights, holidays, and weekends, reflecting the 24-hour nature of the role.

  • Police Officer

    15 hours ago

    Medford, Massachusetts, United States Tufts University Full time

    About the RoleWe are seeking a highly skilled and dedicated Police Officer to join our team at Tufts University. As a member of our Public Safety Department, you will play a critical role in maintaining a safe and secure environment for our students, faculty, and staff.Key ResponsibilitiesProvide exceptional community policing and public safety services to...

  • Travel Nurse RN

    1 hour ago

    Medford, Wisconsin, United States MedUS Healthcare Full time

    Job Title: Travel Nurse RN - Emergency Department SpecialistJob Summary:MedUS Healthcare is seeking a skilled Travel Nurse RN to join our team as an Emergency Department Specialist. As a Travel Nurse RN, you will be responsible for providing high-quality patient care in a fast-paced emergency department setting.Key Responsibilities:Provide direct patient...

  • Community Support Specialist

    1 week ago

    Worcester, Massachusetts, United States Open Sky Community Services Full time

    Job SummaryWe are seeking a highly skilled and compassionate Community Support Specialist to join our team at Open Sky Community Services. As a Community Support Specialist, you will play a critical role in providing case management and direct outreach support to individuals with mental health disorders or co-occurring disorders.Key Responsibilities:Develop...

  • Community Inclusion Specialist

    4 days ago

    Medford, Oregon, United States Resources for Human Development Full time

    Job SummaryWe are seeking a skilled Community Inclusion Specialist to join our team at Resources for Human Development. As a Community Inclusion Specialist, you will play a vital role in supporting adults with developmental disabilities and/or autism in the community.Key ResponsibilitiesCommunity Support: Provide daily support to participants in the...

  • Community Inclusion Specialist

    2 weeks ago

    Medford, Oregon, United States Resources for Human Development Full time

    About RHD Boston Resources for Human Development (RHD) is a national non-profit organization dedicated to providing residential, day, and individual supports to adults with developmental disabilities. Our mission is to empower individuals and enhance their independence through personalized care and community integration. Community Inclusion Specialist We...

  • Community Inclusion Specialist

    2 weeks ago

    Medford, Oregon, United States Resources for Human Development Full time

    About RHD Boston Resources for Human Development (RHD) is a national non-profit organization dedicated to providing residential, day, and individual supports to adults with developmental disabilities. Our mission is to empower individuals to live fulfilling lives by fostering independence, choice, and community integration. Community Inclusion Specialist...

  • Broadcast Operations Specialist

    2 weeks ago

    Medford, Oregon, United States Imagicomm Communications LLC Full time

    Job Type:TemporaryPosition Overview:The Broadcast Operations Specialist role at Imagicomm Communications LLC involves overseeing and ensuring the integrity of on-air broadcast signals, capturing programming from various feeds for future use, configuring automated playlists for shows and advertisements, and supervising transmitter operations to ensure...

  • Travel Nurse RN

    4 days ago

    Medford, Oregon, United States Care Team Solutions Full time

    Job DetailsJob Title: Travel Nurse RN - Emergency Room SpecialistJob Type: ContractSpecialty: Emergency RoomDiscipline: Registered NurseDuration: 13 WeeksShift: 10 Hours Day shiftHours Per Week: 40 HoursEmployment Type: ContractGross Weekly Pay: $Job RequirementsMust Have:2+ Years of recent Emergency Room experienceWhat We OfferBenefits:Early pay...

  • Digital Sales and Marketing Communications Specialist

    1 week ago

    Massachusetts, United States Comprehensive Business Services CBS Full time

    Job Title: Digital Sales and Marketing Communications SpecialistComprehensive Business Services CBS is seeking a skilled Digital Sales and Marketing Communications Specialist to join our Marketing team. As a key member of our team, you will be responsible for crafting engaging content to connect with our customers across various digital platforms.Key...

  • Community Engagement Specialist

    2 weeks ago

    Medford, Massachusetts, United States Resources for Human Development Full time

    Job OverviewResources for Human Development is dedicated to providing essential support services to individuals with developmental disabilities. Our programs are designed to foster independence and enhance the quality of life for our clients.Role SummaryThe Community Engagement Specialist plays a crucial role in assisting adults with developmental...

  • Community Engagement Specialist

    2 weeks ago

    Medford, Massachusetts, United States Resources for Human Development Full time

    Job OverviewResources for Human Development is dedicated to providing essential residential, day, and individualized support services to individuals with developmental disabilities. Our programs are designed to empower participants in their communities.Core FocusWe emphasize a person-centered approach, ensuring that each individual’s home and support...

  • Community Supports Program Specialist

    19 hours ago

    Worcester, Massachusetts, United States Open Sky Community Services Full time

    About the RoleWe are seeking a highly skilled and compassionate Community Supports Program Specialist to join our team at Open Sky Community Services. As a key member of our team, you will play a vital role in providing community case management and care coordination to individuals in need.Key ResponsibilitiesEngage with members as they enter the treatment...

  • Community Inclusion Specialist

    3 months ago

    Medford, United States Resources for Human Development Full time $22

    The Community Inclusion Specialist (CIS) provides assistance to adults with developmental disabilities and/or autism. The CIS creates and facilitates outings designed to promote independence and confidence. Other objectives are to increase community involvement, develop new skills, build social ties, and connect people with relevant opportunities to help...

  • Communications Specialist

    2 weeks ago

    Nantucket, Massachusetts, United States Nantucket Conservation Foundation Full time

    Position OverviewThe Nantucket Conservation Foundation (NCF) is in search of a dedicated and skilled Communications Specialist to become an integral part of our team, focused on promoting NCF's mission. The ideal candidate will be an exceptional communicator, responsible for the coordination and execution of both printed and digital communication...

  • Community Inclusion Specialist

    4 weeks ago

    Medford, United States Resources for Human Development Full time $22

    RHD Boston provides residential, day, and individual support to men and women with developmental disabilities in the Greater Boston area. Programs are located in the Greater Boston area. Our programs focus on a person-centered planning approach, and much care is given to working with individuals to create homes adapted to meet individual needs. We provide...

  • Community Support Specialist

    19 hours ago

    Worcester, Massachusetts, United States Seven Hills Foundation Full time

    Job SummaryWe are seeking a highly motivated and compassionate Community Support Specialist to join our team at Seven Hills Foundation. As a Community Support Specialist, you will play a vital role in supporting young adults with intellectual disabilities in the community and at home.Key ResponsibilitiesParticipate in pre-placement interviews with Family...

  • Police Officer

    3 days ago

    Medford, Massachusetts, United States Tufts University Full time

    About the RoleWe are seeking a highly skilled and dedicated Police Officer to join our team at Tufts University. As a member of our Public Safety Department, you will play a critical role in maintaining a safe and secure environment for our students, faculty, and staff.Key ResponsibilitiesProvide exceptional community policing and public safety services,...

  • Traveling Emergency Department Registered Nurse

    7 days ago

    Medford, Wisconsin, United States MedUS Healthcare Full time

    MedUS Healthcare is seeking a skilled travel nurse RN for a challenging opportunity in the Emergency Department.Job Title: Travel Nurse RN ED - Emergency Department SpecialistAbout the Opportunity:This is a 13-week travel nursing assignment with 36 hours per week, working 12-hour night shifts.Key Responsibilities:Provide high-quality patient care in the...

  • Community Support Specialist

    2 weeks ago

    Boston, Massachusetts, United States Uncommon Schools Roxbury Prep Full time

    Position OverviewAs a Community Support Specialist, you will be dedicated to enhancing the lives of students both academically and socially. Your role will involve:School Culture and Systems:- Cultivating a positive and effective school environment;- Upholding the institution's core values and behavioral expectations;- Implementing strategies that promote...

  • Community Outreach Specialist

    15 hours ago

    Worcester, Massachusetts, United States Open Sky Community Services Full time

    About the RoleWe are seeking a highly motivated and compassionate Community Outreach Specialist to join our team at Open Sky Community Services. As a key member of our Adult Community Clinical Services team, you will play a vital role in delivering evidence-based interventions and supporting individuals with mental illness or dual diagnosis in their own...