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Patient Service Representative

2 months ago

Indianapolis, Indiana, United States TEKsystems Full time

About the Role:

The Patient Estimate Department at TEKsystems is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for answering incoming calls from patients and assisting them in creating an estimate for their medical services.

Key Responsibilities:

  • Answer incoming calls from patients and provide exceptional customer service
  • Document patient information into Microsoft Excel for Sr Associates to follow up on and deliver accurate estimates
  • Pass patient information along to Sr Associates to create estimates
  • Work closely with Sr Associates to ensure accurate and timely estimates

Requirements:

  • 1 year of healthcare experience, preferably in insurance or hospital/dr. office settings
  • Inbound call experience and basic Microsoft Excel skills
  • Ability to work in a fast-paced environment and meet productivity standards

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

About TEKsystems:

TEKsystems is a leading provider of technology services and solutions, partnering with clients to drive business transformation and growth. We are committed to delivering exceptional service and value to our clients and employees.