Patient Access Representative

4 weeks ago


Indianapolis, Indiana, United States eCommunity Full time

Job Summary

The Patient Access Representative will serve as the first point of contact for visitors entering our facilities, providing exceptional customer service and ensuring a seamless experience.

This role involves checking in and out, appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, new patient referrals, point of service collections, and other duties as assigned.

As an ambassador of our network vision, the Patient Access Representative will deliver an exceptional experience with every life we touch.

Requirements

  • Two years of experience in customer service or healthcare office setting preferred
  • High School Diploma or GED required
  • Ability to work well under pressure in a fast-paced environment
  • Excellent verbal and written communication skills
  • Ability to multi-task, have attention to detail, strong organization skills, and a team player
  • Excellent critical thinking skills
  • Proficient in data entry with multiple software applications
  • Knowledge of Microsoft Office suite of products


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