Patient Service Representative

3 weeks ago


Indianapolis, Indiana, United States Select Medical Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at Select Medical. As a Patient Service Specialist, you will be responsible for managing the front desk operations, providing exceptional patient care, and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Greet and register patients, providing information about their visit and next appointment
  • Schedule patient appointments in person and via phone
  • Communicate with insurance companies, attorney offices, and other parties to ensure seamless patient care
  • Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications
Requirements
  • High School Diploma or GED required
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Manual dexterity to enable typing (including 10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions
About Select Medical

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. We are dedicated to providing exceptional patient care and creating a positive work environment for our employees.



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