Current jobs related to Front Desk Associate - Medford, Massachusetts - Colwen Hotels

  • Front Desk Associate

    3 weeks ago

    Medford, Massachusetts, United States Colwen Hotels Full time

    Front Desk AssociateColwen Hotels is seeking a skilled Front Desk Associate to provide exceptional guest service and ensure a seamless stay experience.Key Responsibilities:Operate the front desk and assist guests with inquiries and needs during pre-arrival, registration, stay, checkout, and post-departure.Provide warm and professional welcome to all...

  • Front Desk Associate

    4 weeks ago

    Medford, Massachusetts, United States Blink Fitness Full time

    Job OverviewBlink Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.ResponsibilitiesGreet and Engage: Greet...

  • Front Desk Associate

    3 weeks ago

    Medford, Massachusetts, United States Colwen Hotels Full time

    Front Desk Associate - AC Hotel MedfordWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at AC Hotel Medford. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless guest experience.Key...

  • Front Desk Associate

    4 weeks ago

    Medford, Massachusetts, United States Colwen Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at AC Hotel Medford, a Colwen Hotels property. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesGuest...

  • Front Desk Associate

    4 weeks ago

    Medford, Massachusetts, United States Colwen Hotels Full time

    Front Desk Associate OpportunityWe are seeking a skilled and friendly Front Desk Associate to join our team at AC Hotel Medford. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless guest experience.Key Responsibilities:Operate the front desk and...

  • Front Desk Representative

    3 weeks ago

    Medford, Massachusetts, United States Schulte Boutique + Lifestyle Full time

    Job SummaryWe are seeking a highly skilled and service-oriented Front Desk Representative to join our team at Schulte Hospitality Group. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a clean and organized front desk area.Key...

  • Front Desk Associate Morning Opener

    1 month ago

    Medford, Massachusetts, United States Blink Boston Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Blink Boston. As a Morning Opener, you will be responsible for greeting members and guests with a smile, providing exceptional customer service, and ensuring the smooth operation of our gym.ResponsibilitiesGreet and Engage: Welcome members and guests with...

  • Front Desk Receptionist/Guest Service Ambassador

    2 weeks ago

    Medford, Massachusetts, United States Schulte Boutique + Lifestyle Full time

    Schulte Hospitality Group is a leading third-party management company with a strong focus on service culture.We are seeking a dynamic and service-oriented Guest Service Representative to join our team.Key Responsibilities:Answer the telephone within three rings with a smile and answer questions accordingly or transfer as neededCount bank at beginning and end...

  • Front Desk Agent

    4 weeks ago

    Medford, Massachusetts, United States Schulte Companies Full time

    Guest Service Representative/Gallery HostSchulte Companies is seeking a skilled Guest Service Representative/Gallery Host to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Greet guests and provide a warm welcome to our hotelHandle guest inquiries and...

  • Front Desk Agent

    3 weeks ago

    Medford, Massachusetts, United States Schulte Companies Full time

    Guest Service Representative/Gallery HostSchulte Companies is seeking a skilled Guest Service Representative/Gallery Host to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Greet guests and provide a warm welcome to our hotelHandle guest inquiries and...

  • Blink Fitness Morning Associate

    3 weeks ago

    Medford, Massachusetts, United States Blink Boston Full time

    Job OverviewAt Blink Boston, we're seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Morning Moodlifter, you'll be the first point of contact for our members, setting the tone for an exceptional gym experience. Your primary responsibility will be to provide exceptional customer service, ensuring every member feels...

  • Night Auditor

    2 weeks ago

    Medford, Massachusetts, United States Colwen Hotels Full time

    Job SummaryWe are seeking a detail-oriented Night Auditor to join our team at AC Hotel Medford, a Colwen Hotels property. As a Night Auditor, you will be responsible for balancing hotel transactions, closing out the day, and ensuring the front desk area is clean and organized.Key ResponsibilitiesOperate the front desk and assist guests with inquiries and...

  • Night Auditor

    2 weeks ago

    Medford, Massachusetts, United States Colwen Hotels Full time

    Job Title: Night AuditorAC Hotel Medford is seeking a detail-oriented Night Auditor to join our team.Job Summary:The Night Auditor is responsible for balancing hotel transactions, closing out the day, and responding to guest requests. This is an overnight position that requires strong organizational skills and attention to detail.Key Responsibilities:Operate...

  • Fitness Ambassador

    3 weeks ago

    Medford, Massachusetts, United States Blink Boston Full time

    Job OverviewBlink Fitness is seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Associate. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and contributing to the overall success of our club.ResponsibilitiesGreet members and guests...

  • Assistant Club Manager at Blink Fitness Medford

    2 weeks ago

    Medford, Massachusetts, United States Blink Boston Full time

    Job OverviewAn Assistant Club Manager is a key member of our team, responsible for supporting the day-to-day operations of our club. They will work closely with our management team to drive sales, improve operational processes, and inspire their team to deliver an exceptional experience to members.ResponsibilitiesConduct weekly inventory, including retail,...

  • Fitness Club Assistant Manager

    3 weeks ago

    Medford, Massachusetts, United States Planet Fitness Full time

    Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional member experience and a financially successful club. This role will work closely with the Club Manager to maintain a welcoming atmosphere for all members, prospective members, and guests.Key ResponsibilitiesAssist in recruiting,...

  • Fitness Club Assistant Manager

    3 weeks ago

    Medford, Massachusetts, United States Planet Fitness Full time

    Job SummaryThe Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional member experience and a financially successful club. This role will work closely with the Club Manager to maintain a welcoming atmosphere for all members, prospective members, and guests.Key ResponsibilitiesAssist in recruiting,...

  • Senior Registered Nurse

    3 weeks ago

    Medford, Massachusetts, United States Mass General Brigham Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Registered Nurse to join our team at Mass General Brigham. As a Senior Registered Nurse, you will play a critical role in providing exceptional patient care and contributing to the success of our healthcare organization.Key ResponsibilitiesActing under the direction of the Administrative...

  • Customer Service Representative

    2 weeks ago

    Medford, Massachusetts, United States Tufts University Full time

    Job Summary:The Tufts University Financial Services Operations Team is seeking a highly skilled and customer-focused individual to provide front-line support to faculty, staff, and students. As a Financial Operations Support Specialist, you will be responsible for delivering exceptional customer service, resolving complex issues, and contributing to the...

  • Senior Rental Representative

    3 weeks ago

    Medford, Massachusetts, United States Penske Truck Leasing Co., L.P. Full time

    Job SummaryA dynamic and customer-focused individual is sought to join the Penske team as a Senior Rental Representative. This role demands a confident and results-driven professional with exceptional interpersonal and communication skills, who will provide front-line contact with customers, manage a large fleet of vehicles, and ensure complete customer...

Front Desk Associate

2 months ago

Medford, Massachusetts, United States Colwen Hotels Full time
Front Desk Associate

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at AC Hotel Medford. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless guest experience.

Key Responsibilities:
  • Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout, and post-departure.
  • Provide exceptional guest service and ensure that all guests feel welcome and valued.
  • Efficiently manage the operations of the front desk, ensuring check-in and check-out is timely and accurate.
  • Process guest check-in, confirm reservations, and assign guest rooms.
  • Treat requests with professionalism, tact, and courtesy, and act with a sense of urgency.
  • Ensure that all complaints regarding service and/or accommodations are investigated and resolved.
  • Maintain knowledge of hotel policies, including rates, discounts, special offers, and community events.
  • Maintain knowledge of upcoming events, local area, and hotel offerings.
  • Ensure prompt delivery of billing to guests.
  • Process all payment types, including charges, cash, checks, debit or credit cards.
  • Discreetly handle confidential guest information.
  • Coordinate with the Housekeeping Department to track room readiness and communicate guest requests and concerns.
  • Ensure the lobby and shared areas are neat and orderly.
  • Adhere to all Colwen and brand standards.
  • Maintain strict key controls.
  • Perform other related duties as assigned.
Benefits and Perks:
  • Medical Insurance with Company-Funded HRA.
  • Dental Insurance.
  • Vision Insurance.
  • Flexible Spending Accounts.
  • Wide-Array of Supplemental Insurance Offerings.
  • Paid Time Off Programs.
  • Employee Assistance Program.
  • 401K Plan - Traditional & Roth Options with Employer Match.
  • Hotel Discount Travel Program for Associates & Family.
  • Exclusive Associate Discounts - Travel, Entertainment, & Retail.
  • Training and Development Programs.
  • Career Advancement Opportunities.
Requirements:
  • One year of related hotel experience preferred.
  • Bilingual - English/Spanish preferred.
  • Excellent verbal and written communications skills.
  • Strong organizational skills and attention to detail.
  • Superior interpersonal and customer service skills, ability to deal with difficult guests.
  • Familiarity with the local area, ability to provide directions and maps to local attractions and destinations.
  • Proficient with Microsoft Office Suite and common computer software programs.
  • Ability to learn computer software programs and operate property management system.
  • Willingness to work 7-day rotational work schedule including nights, weekends, and holidays.