Front Desk Representative
4 weeks ago
We are seeking a highly skilled and service-oriented Front Desk Representative to join our team at Schulte Hospitality Group. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a clean and organized front desk area.
Key Responsibilities- Greets guests with a warm smile and personal recognition
- Reviews arrival lists daily and prepares welcome amenities
- Escorts VIPs to their rooms and checks them in prior to arrival
- Answers phone calls promptly and transfers as needed
- Manages cash handling procedures and reports any discrepancies to management
- Keeps the front desk area clean and organized
- Assists with lobby activation as needed
- Utilizes proper procedures when handling guest PII data
- Follows check-in and check-out procedures, retrieving necessary identification documents and payment
- Attends to guest needs and inquiries promptly
- Minimum 1 year of experience in Front Desk Operations
- In-depth knowledge of hotel Front Desk operations
- High School diploma or equivalent
- Daily Pay
- Free Telemedicine and Virtual Mental Health care access
- Multiple Health Insurance and Life Insurance options
- 401k Plan with Company Match
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts
At Schulte Hospitality Group, we are committed to creating a positive and inclusive work environment that fosters growth and development. If you are a motivated and service-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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