Business Customer Care Representative
2 weeks ago
**Job Summary**
We are seeking a highly skilled Business Customer Care Specialist to join our team at Nsighttel. As a key member of our customer service team, you will be responsible for providing exceptional support to our business customers, ensuring their needs are met and exceeded.
**Key Responsibilities:**
- Provide proactive customer service activities, including responding to customer inquiries in a timely and courteous manner.
- Build strong, personalized relationships with our customer base to gain long-term loyalty and financial commitment.
- Escalate trouble tickets and service order issues to management when warranted.
- Review sales orders and determine what steps are needed to provision the request.
- Process orders to and from other carriers, update 911, CNAM, directory, and voice mail accurately.
- Work closely with other Nsight work groups to ensure orders are processed in a timely manner.
- Adopt new processes and procedures as deemed necessary by leadership.
- Process payments and coordinate customer contact regarding IT recurring services.
- Maintain updated notes and progress in Business Sales Tracker and iVue.
- Perform additional related duties as requested or required.
**Requirements:**
- High School Diploma or equivalent; Associate degree or equivalent preferred.
- At least three years of experience in customer service or the telecommunications field.
**About Nsighttel:**
Nsighttel is an equal opportunity employer. We are committed to providing a diverse and inclusive work environment. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the Recruiting Manager.
-
Customer Service Representative
2 weeks ago
Green Bay, Wisconsin, United States Associated Banc-Corp Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Care Team as a Customer Service Representative. In this role, you will have the opportunity to provide exceptional service to our customers, respond to their inquiries, and resolve complex issues in a professional and pleasant manner.Key...
-
Customer Service Representative
3 weeks ago
Green Bay, Wisconsin, United States Werner Electric Full time**Customer Service Representative Opportunity**Werner Electric Supply is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our internal and external customers, resolving technical challenges, and supporting our sales processes from...
-
Customer Experience Representative
4 weeks ago
Green Bay, Wisconsin, United States Fairchild Equipment Full timeAbout Fairchild EquipmentFairchild Equipment is a leading material handling dealership in the Midwest, dedicated to providing exceptional customer experiences and driving business growth.Job SummaryWe are seeking a highly motivated and analytical Customer Experience Representative to join our team in Green Bay, Wisconsin. As a key member of our Sales and...
-
Customer Service Representative
2 weeks ago
Green Bay, Wisconsin, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Coordinator to join our team at Advocate Health. As a key member of our HME business line, you will be responsible for ensuring smooth and timely transitions for patients from hospital to home, while optimizing insurance benefits and providing exceptional customer service.Key...
-
Customer Service Representative
3 weeks ago
Green Bay, Wisconsin, United States Bass Pro Inc Full timeJob SummaryThe Customer Service Outfitter is a key member of our team, responsible for providing world-class customer service and presenting customers with the benefits of becoming a CLUB Member. This role requires a strong commitment to customer satisfaction and a passion for delivering exceptional service.Key ResponsibilitiesProvide exceptional customer...
-
Customer Service Representative
1 month ago
Green Bay, Wisconsin, United States Grainger Businesses Full timeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Grainger Businesses team, you will be responsible for providing exceptional service to our customers, resolving complex issues, and driving sales growth.Key Responsibilities:Provide timely and effective...
-
Customer Service Representative
4 weeks ago
Green Bay, Wisconsin, United States Associated Banc-Corp Full timeAbout the RoleAssociated Banc-Corp is seeking a highly skilled Customer Care Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries through multiple channels, including telephone, email, and digital...
-
Customer Service Representative
4 weeks ago
Green Bay, Wisconsin, United States Associated Banc-Corp Full timeAbout the RoleAssociated Banc-Corp is seeking a highly skilled Customer Care Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries through multiple channels, including telephone, email, and digital...
-
Customer Service Representative
3 weeks ago
Green Bay, Wisconsin, United States Associated Banc-Corp Full timeAbout the RoleAssociated Banc-Corp is seeking a highly skilled Customer Care Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries through multiple channels, including telephone, email, and digital...
-
Customer Experience Representative
3 weeks ago
Green Bay, Wisconsin, United States Fairchild Equipment Full timeCustomer Experience RepresentativeFairchild Equipment, a leading material handling dealership in the Midwest, is seeking a highly motivated and results-driven Customer Experience Representative to join our team in Green Bay, Wisconsin.This exciting opportunity will involve working collaboratively with Sales and Marketing to drive customer business, ensure...
-
Customer Service Representative
3 weeks ago
Green Bay, Wisconsin, United States Security Finance Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, marketing for new and continued customer business, and preparing and processing loans and income tax returns.Key...
-
Customer Service Representative
4 weeks ago
Green Bay, Wisconsin, United States Nature's Way Full timeJob SummaryThe Customer Service Representative is a key role at Nature's Way, responsible for delivering exceptional customer experiences through various communication channels. This position requires a professional and courteous approach to handling consumer inquiries, ensuring timely and accurate responses.Key ResponsibilitiesRespond to consumer inquiries...
-
Customer Service Representative
3 weeks ago
Green Bay, Wisconsin, United States Family Services of Northeast Wisconsin Full timeCustomer Service Representative IFamily Services of Northeast Wisconsin is seeking a highly skilled and compassionate Customer Service Representative I to join our Office Services department in Green Bay.Key Responsibilities:Provide timely and professional handling of incoming calls and messagesVerify client information and ensure accurate recordsMaintain...
-
Customer Service Representative
3 weeks ago
Green Bay, Wisconsin, United States Nature's Way Full timeJob SummaryThe Customer Service Representative is a key role at Nature's Way, responsible for providing exceptional support to our customers through various communication channels. This position requires a professional and courteous demeanor, with the ability to handle consumer inquiries efficiently and accurately.Key ResponsibilitiesRespond to consumer...
-
Customer Service Representative
4 weeks ago
Green Bay, Wisconsin, United States Security Finance Full timeAbout UsSecurity Finance is a leading provider of financial services, dedicated to helping individuals and communities achieve financial stability and success.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing...
-
Customer Service Representative
4 weeks ago
Green Bay, Wisconsin, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Advocate Health. As a key member of our HME business line, you will be responsible for ensuring smooth and timely transitions for patients from hospital to home, while optimizing insurance benefits and providing exceptional customer service.Key...
-
Customer Service Representative
1 week ago
Green Bay, Wisconsin, United States Schneider Full timeJob Title: Customer Service RepresentativeAt Schneider, we are seeking a highly skilled Customer Service Representative to join our team in Green Bay, WI. As a Customer Service Representative, you will be responsible for the successful execution and completion of customer orders.Key Responsibilities:Create and accept customer ordersSchedule appointments for...
-
Customer Service Representative
5 days ago
Green Bay, Wisconsin, United States Nicolet National Bank Full timeAbout Nicolet National BankNicolet National Bank is a community-focused financial institution that prioritizes customer satisfaction above all else. Our core values guide our decision-making, ensuring that we provide exceptional service to our customers at all times.Job SummaryWe are seeking a highly skilled and customer-centric individual to join our...
-
Customer Service Representative
4 weeks ago
Green Bay, Wisconsin, United States BMO Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their...
-
Customer Service Representative
3 weeks ago
Green Bay, Wisconsin, United States Associated Banc-Corp Full time{"title": "Customer Care Representative", "description": "Unlock Your Potential in a Dynamic Customer Care TeamAt Associated Banc-Corp, we're committed to creating a culture where diverse perspectives thrive. If you're passionate about delivering exceptional customer service and growing with a top-performing team, we want to hear from you!Key...