Restaurant Operations Manager

3 days ago


Rockford, Illinois, United States HIA Restaurant Partners LLC Full time
Job Description

We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at HIA Restaurant Partners LLC.

Estimated Salary: $60,000 - $80,000 per year

The ideal candidate will have a minimum of 2+ years experience as a Restaurant Manager, with a strong knowledge of family restaurant management, management or supervisory experience, and the ability to work flexible hours, including nights, holidays and weekends.

About the Role

The Restaurant Assistant Manager will be responsible for recruiting, interviewing and training staff, conducting daily shift operations, controlling operational costs, and appraising staff performance. The role also involves ordering food, linens, gloves and other supplies, while staying within budget limitations.

Key Responsibilities
  • Recruit, interview and train staff to follow restaurant procedures and ensure compliance with Denny's Brand Standards.
  • Conduct daily 'walk-through' to determine compliance with sanitation, food safety, and service standards.
  • Measure temperatures of all equipment and record them in a log once a shift.
  • Keep customers happy, gather feedback, and handle complaints.
  • Organize schedules, track employee hours, and record payroll data.
  • Order food, linens, gloves and other supplies within budget limitations.
  • Supervise daily shift operations, including front- and back-of-house restaurant operations.
  • Control operational costs and identify ways to cut waste.
  • Appraise staff performance and discipline or retrain employees to correct poor performance.
Requirements
  • Minimum of 2+ years experience as a Restaurant Manager.
  • High school diploma or equivalent.
  • Strong knowledge of family restaurant management.
  • Management or supervisory experience.
  • Ability to work flexible hours, including nights, holidays and weekends.
  • Strong customer service skills.
  • Training in food safety.
  • Financial literacy.
  • Inventory control skills.
  • Knowledge of restaurant management software.
Benefits
  • Competitive compensation.
  • Quarterly bonuses.
  • 401k plan with company match.
  • Comprehensive benefits including medical, dental and vision.
  • Voluntary Insurance Benefits: Accident, Hospital & Critical Illness.
  • Paid Vacation.


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