Restaurant Operations Manager

4 days ago


Rockford, Illinois, United States Panchero's Mexican Grill Full time
About This Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at Panchero's Mexican Grill. As a key member of our management staff, you will be responsible for overseeing the daily operations of our restaurants, ensuring that all aspects of customer service, food quality, and employee satisfaction meet our high standards.

Responsibilities
  • Supervise restaurant staff, including hiring, training, and evaluating their performance
  • Achieve operational objectives by implementing production, productivity, quality, and customer service standards
  • Ensure compliance with company policies and procedures in all areas of operation, including safety and sanitation practices
  • Maintain accurate financial records and handle cash handling responsibilities with precision and integrity
  • Provide excellent customer service, resolving issues promptly and efficiently
  • Manage restaurant inventory, ordering supplies, and controlling labor costs to optimize profitability
Requirements
  • Minimum 2 years of experience in restaurant management or supervisory roles
  • Proven track record of success in driving sales growth, improving customer satisfaction, and increasing employee engagement
  • Strong leadership skills, with the ability to motivate and develop a high-performing team
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and vendors
  • Ability to read and understand English fluently
What We Offer
  • A competitive salary range of $60,000 - $80,000 per year
  • Paid time off and holidays
  • Health insurance benefits
  • Opportunities for professional growth and development
About Us

Panchero's Mexican Grill is a leading fast-casual restaurant chain dedicated to serving high-quality, freshly prepared Mexican-inspired meals. Our commitment to using only the freshest ingredients and traditional cooking methods sets us apart from the competition. Join our team and become part of a dynamic and supportive environment where your passion for great food and exceptional customer service can thrive.



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