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Customer Service Representative

2 months ago

South Bend, Indiana, United States Ferrellgas Full time

About Ferrellgas

Ferrellgas is a leading provider of propane and related services, committed to delivering exceptional customer experiences and building strong relationships with our customers.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing top-notch service to our customers, resolving issues, and driving customer satisfaction.

Key Responsibilities

  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Work closely with internal teams to ensure seamless customer experiences.
  • Develop and maintain strong relationships with customers to drive loyalty and retention.
  • Stay up-to-date on company products and services to effectively communicate with customers.

Requirements

  • High school diploma or equivalent required.
  • 1+ year of customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficient in Microsoft Office and other productivity tools.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.