Crisis Management Supervisor
2 weeks ago
The Crisis Management Supervisor plays a pivotal role in directing the crisis response team, ensuring the delivery of exceptional crisis intervention services for individuals facing urgent mental health and substance use challenges. This position entails providing clinical oversight and mentorship to crisis intervention specialists, while also ensuring adherence to established program standards and protocols.
In collaboration with community stakeholders and referral networks, the Crisis Management Supervisor will facilitate coordinated care for clients. Key responsibilities include managing crisis hotline inquiries, conducting crisis evaluations, and developing effective intervention strategies tailored to individual needs.
Key Responsibilities
- Lead and supervise a team of crisis specialists, offering guidance and support.
- Conduct regular performance evaluations and provide constructive feedback.
- Identify training needs and opportunities for professional development within the team.
- Engage in program development initiatives aimed at enhancing crisis services.
- Maintain effective communication with community partners to ensure seamless service delivery.
Qualifications
- Master's degree in Social Work, Counseling, Psychology, or a related discipline.
- Valid licensure or certification as a Mental Health Professional.
- A minimum of 3 years of experience in crisis intervention or a similar field.
- Proven experience in providing clinical supervision.
- Strong skills in crisis assessment and intervention techniques.
- Demonstrated leadership and team management capabilities.
- Familiarity with community resources and referral processes.
- Ability to collaborate effectively with external partners.
- Excellent verbal and written communication skills.
- Capacity to thrive in a dynamic and high-pressure environment.
Benefits Offered
- Comprehensive Health Care Plan (Medical, Dental & Vision)
- Retirement Savings Plan (401k, IRA)
- Generous Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave Policies (Maternity, Paternity)
- Opportunities for Training & Professional Development
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