CRM Analytics Coordinator

3 weeks ago


New York, New York, United States Christian Dior FR Full time
Job Title: CRM Analytics Coordinator

Job Purpose:
The CRM Analytics Coordinator will support the day-to-day reporting and data support for the CRM department.

Key Responsibilities:
Manage and run reoccurring zone level client reports (weekly, monthly)
Collaborate with internal partners for additional reporting and list needs
Create ad hoc reporting decks and insights by using internal data platforms
Assist on CRM databases hygiene and report maintenance
Manage client reallocation project on a bi-weekly basis by using CRM tools
Spot check direct mail client lists for duplicate profiles, fraud, etc.

Requirements:
Strong analytical skills - ability to sift through very large datasets
Strong project management and organization skills with ability to follow-through and prioritize
Excellent organizational skills with attention to detail
Outstanding communication skills, verbal and written
Ability to make autonomous decisions in a timely manner
2-3 years minimum experience in related CRM/analytical role
Strong communications skills both verbal and written
Strong analytic skills and desire to work with data sets/figures
Background in luxury retail is preferred
Proactive follow-through practices
Strong time management skills and prioritization with the ability to work under specific timelines and fast-paced environments
Must possess strong organizational skills and attention to accuracy
Proficient analytical capabilities, must be able to learn new applications quickly
Strong knowledge of all Microsoft Office programs (Excel is a must, PowerPoint, Outlook)
Knowledge in Salesforce a plus

About Us:
Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization.

Benefits:
The appointed candidate will be offered a salary within the range of $70,000-$76,000 annually, plus potential eligibility to participate in the Company's medical benefits plan, commuter benefits, and 401k plans with employer contributions.
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