Senior CRM Operations Executive

4 weeks ago


New York, New York, United States Delaware North Full time

Delaware North's Interactive Gaming Division is seeking a highly skilled Crm Operations Manager to lead the successful planning and execution of promotions and communications for our iCasino and Sportsbook.

This role will involve managing the Crm coordinator team and developing promotional mechanics, reinvestment strategies, and customer journeys.

The ideal candidate will have a minimum of 4 years of experience in a leadership role in iCasino or iSportsbook marketing, as well as extensive experience in managing online promotional campaigns end-to-end.

Key responsibilities will include:

  • Managing Crm operations and execution, including communications scheduling, A/B testing, campaign building, and direct management of Crm team members.
  • Collaborating with Analytics & Sr Crm Manager to set and achieve retention and engagement KPIs.
  • Optimizing effectiveness of promotional messaging by establishing creative, copy, and offering A/B testing.
  • Supporting the development of Crm strategies, customer journeys, and promotional calendars.
  • Designing, executing, and monitoring performance of all customer lifecycle programs.

The successful candidate will be able to analyze, join, and interpret complex gaming data, and will have a strong understanding of various casino games and rules.

Delaware North Companies, Incorporated and its subsidiaries are an equal opportunity employer and consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.


  • CRM Senior Manager

    1 month ago


    New York, New York, United States ESPN Full time

    Job Title: CRM Senior ManagerJob Summary:ESPN is seeking a highly experienced CRM Senior Manager to lead our data and technical strategy, and activation to support marketing for our in-house CRM team. The ideal candidate will have a proven track record of implementing and leading industry data-driven CRM strategies and tactics across...

  • Senior CRM Manager

    1 month ago


    New York, New York, United States SourcePro Search, LLC Full time

    Senior CRM ManagerWe are seeking a seasoned Senior CRM Manager to lead our CRM strategy and implementation. The ideal candidate will have a strong background in managing CRM systems, with a focus on data integrity and quality.Key Responsibilities:Maintain and enhance our CRM system, ensuring accurate and accessible contact data for marketing and...

  • Senior CRM Manager

    4 weeks ago


    New York, New York, United States SourcePro Search, LLC Full time

    We are seeking a seasoned Senior CRM Manager to lead our CRM system and champion data integrity and quality. The ideal candidate will have at least 10+ years of experience in managing and enhancing office applications, with a focus on maintaining data integrity and quality in CRM software environments. Proficiency in Salesforce is a must, along with hands-on...


  • New York, New York, United States Yahoo Holdings Inc. Full time

    Job SummaryAs the Senior Manager, CRM Operations Lead at Yahoo Holdings Inc., you will oversee all aspects of email operations to support business objectives. This role requires strategic thinking, technical expertise, and team leadership to ensure successful execution of email and push marketing campaigns, newsletters, and email infrastructure...


  • New York, New York, United States Upside Services Full time

    At Upside Services, we're revolutionizing the way businesses engage with their customers. As our Senior Director, CRM and Lifecycle Marketing, you'll play a pivotal role in developing and executing strategies that drive customer loyalty and retention.With a focus on data-driven decision making, you'll analyze consumer behavior and preferences to create...


  • New York, New York, United States Best Buy Health Full time

    Job DescriptionJob Title: Senior MS Dynamics Developer(CRM)Job Summary:We are seeking a highly skilled Senior MS Dynamics Developer(CRM) to join our team at Best Buy Health. As a key member of our development team, you will be responsible for designing, developing, and implementing CRM solutions that enhance our customer relationships and improve business...


  • New York, New York, United States The Phoenix Group Full time

    Job DescriptionJob Title: CRM Technology ManagerCompany: The Phoenix GroupJob Type: Full-timeLocation: RemoteAbout Us: The Phoenix Group is a leading professional services firm that provides innovative solutions to its clients. We are seeking a highly skilled CRM Technology Manager to join our team.Job Summary:We are looking for a CRM Technology Manager to...


  • New York, New York, United States Tik Tok Full time

    Job DescriptionTikTok is a leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. As a key member of our Global Monetization Strategy & Operations team, you will play a critical role in driving CRM product adoption and improving processes and tooling to enable business scale.Responsibilities:Define and lead...


  • New York, New York, United States T&Pm Full time

    Job Title: Senior Account Director CRMWe are seeking a Senior Account Director to join our Customer Engagement team at T&Pm. As a key member of our team, you will be responsible for leading a tight core team that delivers great customer strategy and creative work.**Key Responsibilities:*** Lead a tight core team that delivers great customer strategy and...


  • New York, New York, United States Thomson Reuters Holdings Inc. Full time

    We are seeking a highly motivated and experienced Senior Sales Executive to join our team at Thomson Reuters Holdings Inc. in the USA market. As a Senior Sales Executive, you will be responsible for driving business objectives and obtaining commercial targets within defined commercial accounts.This is an enterprise sales position where you will be focused on...

  • Senior Data Analyst

    1 month ago


    New York, New York, United States Hispanic Technology Executive Council Full time

    Job SummaryWe are seeking a highly skilled Senior Data Analyst to join our Operations Optimization team. The successful candidate will be responsible for leading the development and implementation of core data analytics capabilities within our division.The ideal candidate will have a strong background in data analysis and a proven track record of driving...


  • New York, New York, United States Hispanic Technology Executive Council Full time

    Job SummaryWe are seeking a highly skilled Senior Operations Business Analyst to join our team. The ideal candidate will have a strong background in operations strategy and enablement, with a focus on global financial accounting and ledger expertise.The successful candidate will be responsible for leading the implementation of a new global financial...


  • New York, New York, United States City of New York Full time

    Job Title: Senior Software EngineerJob Summary:We are seeking a highly skilled Senior Software Engineer to join our team in the Application Service Management (ASM) unit. The ideal candidate will have expertise in Microsoft Dynamics CRM development, Microsoft Azure, and .NET/C# programming.Key Responsibilities:Lead the design, development, and customization...


  • New York, New York, United States City of New York Full time

    Job Title: Senior Software Engineer - Microsoft Dynamics CRM DevelopmentJob Summary:The City of New York is seeking a highly skilled Senior Software Engineer to lead the design, development, and integration of Microsoft Dynamics CRM solutions. The ideal candidate will have expertise in Microsoft Azure and .NET/C#/SQL Server and a strong background in...


  • New York, New York, United States Upside Services Full time

    Transform Brick-and-Mortar Commerce with UpsideAt Upside Services, we're revolutionizing the way people shop and businesses thrive. As our Senior Director, CRM and Lifecycle Marketing, you'll play a pivotal role in developing strategies that onboard new consumers and boost LTV engagement, satisfaction, and retention.Key Responsibilities:Lead and grow a CRM...


  • New York, New York, United States CRM Force Full time

    Job Title: VP Of TechnologyAt CRM Force, we are seeking a highly experienced and strategic VP of Technology to lead our technology initiatives and drive innovation in the healthcare domain.Key Responsibilities:Develop and execute the IT strategic plan and roadmap in support of the enterprise strategy.Lead the development and implementation of complex data...


  • New York, New York, United States Hispanic Technology Executive Council Full time

    Job SummaryThe Hispanic Technology Executive Council is seeking a highly skilled Senior Financial Operations Analyst to join our team. As a key member of our CTI Summit Execution team, you will be responsible for leading the design, development, execution, and implementation of technology solutions in support of the CTI business.Key ResponsibilitiesManage...


  • New York, New York, United States Pandora Full time

    Email & CRM Marketing SpecialistThis role will be supporting US and CAN in optimizing their CRM activities, including email campaigns, lead generation, personalization and SMS. The ideal candidate will have a passion for digital communication platforms and the ability to manage complex projects under tight deadlines. This position requires a blend of...


  • New York, New York, United States Nexxen Full time

    About the RoleNexxen is seeking a highly motivated and experienced Senior Account Executive to join our dynamic sales team. As a key member of our Strategic Sales Team, you will be responsible for driving revenue growth and expanding awareness of our end-to-end solution to top-tier advertisers and holding companies in New York.Key ResponsibilitiesDevelop and...


  • New York, New York, United States Warner Bros. Discovery Full time

    About the RoleWe are seeking a highly skilled CRM and Email Platform Manager to join our Revenue and Growth product team at Warner Bros. Discovery. As a key member of our team, you will be responsible for executing CRM campaigns across email, push, in-app, and push channels, as well as supporting our newsletter initiatives.Key ResponsibilitiesExecute CRM...