Customer Service Specialist
6 days ago
About the Role
We are seeking a highly motivated and customer-focused Sales Associate to join our team at America's Best. As a Sales Associate, you will play a key role in providing exceptional customer service and driving sales growth in our optical stores.
Key Responsibilities
- Meet and exceed sales targets by providing personalized service to customers and promoting our products.
- Assist customers with selecting and purchasing eyewear, including glasses and contact lenses.
- Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
- Maintain a clean and organized store environment, adhering to company standards and safety protocols.
- Participate in visual merchandising and inventory management to ensure an attractive and well-stocked store.
- Collaborate with colleagues to achieve sales goals and provide support during peak periods.
- Stay up-to-date on product knowledge and promotions to effectively communicate with customers.
Requirements
- 1+ years of experience in retail or customer service, preferably in the optical industry.
- Fluency in reading and speaking English and Spanish.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to lift up to 25 pounds and stand for long periods.
What We Offer
As a Sales Associate at America's Best, you will enjoy a competitive compensation package, including a base salary and bonus potential. You will also have access to comprehensive benefits, including health and dental insurance, 401(k) retirement savings, and paid time off. We are committed to providing opportunities for professional growth and development, with training programs and educational resources available to support your career advancement.
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