Automotive Customer Service Specialist
2 weeks ago
We are currently seeking a full-time Automotive Customer Service Specialist to enhance our customer experience. This role is perfect for individuals who have a passion for automobiles and a dedication to providing outstanding service.
Compensation and Benefits
The salary range for this position is $3,360 - $5,040 monthly. In addition, we offer a comprehensive benefits package that includes:
- Kaiser medical insurance after a probationary period
- A Simple IRA with a company match of up to 3%
- Employee discounts
- Sick pay
- Paid vacation days: 5 days after the first year, 10 days after the second year, and up to 10 days each subsequent year
Why Choose Scotty's Auto Repair?
At Scotty's Auto Repair, we are a full-service maintenance and repair center dedicated to delivering top-notch automotive services. Our team is committed to ensuring that our clients receive the best care for their vehicles, whether they require air conditioning repairs, transmission services, or routine maintenance.
We believe that our success is driven by our skilled and dedicated team. We foster a supportive work environment that encourages professional growth and teamwork, making every day at work enjoyable.
What We Seek in an Automotive Customer Service Specialist
- A minimum of 2 years of experience in a customer service role within the automotive industry
- A valid driver's license
- A clean driving record
To thrive in this position, you should be a self-driven individual with strong analytical skills. If you possess these qualities, you may find this role to be a great fit for you.
Your Responsibilities as an Automotive Customer Service Specialist
This full-time position operates on a Monday - Friday schedule. As an Automotive Customer Service Specialist, you will be the primary point of contact for our customers, guiding them through their service experience. Your duties will include:
- Assessing customer needs accurately
- Providing detailed estimates for repairs
- Ordering necessary parts
- Effectively communicating our services
Your success in this role will depend on your exceptional communication abilities, attention to detail, and capacity to establish strong relationships with customers. We are looking for dedicated individuals to join our team and contribute to our collective success.
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