Senior Product Manager

2 weeks ago


Redmond, Washington, United States Microsoft Full time

About the Role:
As a pivotal member of the Azure Customer Experience (CXP) team, you will play a crucial role in enhancing customer satisfaction and engagement with Microsoft Cloud services.

Key Responsibilities:
In this position, you will:

  • Develop and articulate product specifications, incorporating both visual and written elements.
  • Collaborate closely with engineering teams throughout the development lifecycle, serving as a subject matter expert on feature design and user experience.
  • Provide active program management during various project phases, contributing to agile development practices.
  • Assess product success through relevant metrics and key performance indicators (KPIs).
  • Formulate product roadmaps and strategic initiatives.
  • Engage with customers to gain insights into their needs and challenges.
  • Coordinate with partner teams across Azure and Microsoft to ensure alignment on project dependencies.

Qualifications:
To excel in this role, candidates should possess:

  • A Bachelor's Degree and a minimum of 2 years of experience in product, service, project, or program management, or software development.
  • Experience utilizing data to prioritize tasks and measure progress.
  • Familiarity with data visualization, observability, and cloud fundamentals.
  • Proficiency in tools such as GitHub/GitLab or Azure DevOps.
  • Experience with data analytics technologies, including Kusto (Azure Data Explorer), SQL, ETL technologies, machine learning (ML), and PowerBI.

Work Environment:
This role offers flexibility with the option to work remotely up to 50% of the time. As part of a diverse and inclusive culture, you will be encouraged to innovate and collaborate with colleagues from various backgrounds.

Microsoft's Commitment:
Microsoft is dedicated to fostering an inclusive workplace that values respect, integrity, and accountability. We are an equal opportunity employer and welcome applications from all qualified individuals.



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