Guest Services Representative

7 hours ago


Milwaukee, Wisconsin, United States Mister Car Wash Full time
Job Title: Guest Services Specialist

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you

About the Role:

As a Guest Services Specialist at Mister Car Wash, you will be the face of our brand, providing top-notch service to our customers while ensuring a safe and enjoyable experience for all. Your primary responsibility will be to work with our amazing team to deliver exceptional customer experiences, build trusting relationships, and recommend products and services that meet our customers' needs.

Key Responsibilities:
  • Work with our team to deliver exceptional customer experiences
  • Build trusting relationships with customers and recommend products and services that meet their needs
  • Create Wow moments for our customers by showing your commitment to outstanding service and hospitality in every interaction
  • Safely and politely direct customers into the car wash tunnel
  • Help maintain the locations appearance and cleanliness
  • Follow all Mister Car Wash safety procedures and policies, including appearance expectations
What We Offer:

At Mister Car Wash, we offer a competitive hourly pay and tips, generous paid time off starting day one, excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more. We also offer flexible scheduling, growth opportunities with a national employer, and best-in-class training and development to take your career to the next level.

Requirements:
  • An outgoing personality with strong people and listening skills
  • The ability to connect with customers
  • Attention to detail and pride in your work
  • High energy and interest in being active outdoors in varying temperatures and weather conditions
  • A strong work ethic and a team-player attitude
  • The ability to pass a pre-employment background check

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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