Guest Services Representative
2 months ago
This position is essential in elevating the visitor experience by warmly greeting and assisting guests, patrons, and team members. Responsibilities include managing guest check-in and check-out processes, promoting hotel amenities, and providing insightful information.
KEY RESPONSIBILITIES:
- Exhibit a sincere commitment to fulfilling guest needs in a dynamic environment, emphasizing outstanding customer service.
- Professionally welcome all guests and visitors, ensuring prompt attention and support.
- Efficiently process guests with confirmed reservations, swiftly accommodating room modifications.
- Possess comprehensive knowledge of hotel offerings and local attractions to assist guests effectively.
- Address guest concerns and special requests promptly, ensuring overall satisfaction.
- Maintain appropriate key management and security protocols.
- Collaborate with fellow team members to ensure a cohesive guest experience.
- Relay guest information to pertinent departments.
- Uphold confidentiality regarding guest and hotel data.
- Engage in continuous training to enhance professional skills and knowledge.
- Excellent verbal and written communication skills in English.
- Strong customer service abilities with a focus on guest satisfaction.
- Capability to remain composed and professional in challenging situations.
- Proficient in utilizing computer systems for data entry.
- Prior experience in cash handling or basic financial management is advantageous.
- Adept at working efficiently under pressure and managing multiple responsibilities.
- Familiarity with hotel services and the surrounding area.
- Previous experience in customer service is preferred.
- Must be able to stand for extended durations.
- Work environment may involve busy areas.
- Primarily an office setting with limited physical exertion.
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Guest Services Representative
4 weeks ago
Milwaukee, Wisconsin, United States Wellpoint Care Network Full timeJob Title: Guest Services RepresentativeWe are seeking a highly skilled and detail-oriented Guest Services Representative to join our team at Wellpoint Care Network. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and providing administrative support to our CEO's...
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Guest Services Representative
2 weeks ago
Milwaukee, Wisconsin, United States Wellpoint Care Network Full timeJob SummaryWe are seeking a highly organized and detail-oriented Guest Services Representative to provide administrative support to our CEO's office, greet and assist guests and staff, and answer and make outgoing phone calls as necessary.This is an exciting opportunity to join our team at Wellpoint Care Network, a leading provider of human services in the...
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Guest Services Representative
2 weeks ago
Milwaukee, Wisconsin, United States Wellpoint Care Network Full timeJob Title: Guest Services RepresentativeWe are seeking a highly organized and detail-oriented Guest Services Representative to join our team at Wellpoint Care Network. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and providing administrative support to our CEO's...
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Guest Services Representative
6 days ago
Milwaukee, Wisconsin, United States Wellpoint Care Network Full timeJob DescriptionWe are seeking a highly skilled Guest Services Representative to join our team at Wellpoint Care Network. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and providing administrative support to our CEO's office.Key Responsibilities:Provide positive...
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Guest Services Representative
2 months ago
Milwaukee, Wisconsin, United States Hotel Metro Full timePOSITION SUMMARY:This position is essential in enriching the guest experience by providing a warm welcome and assistance to guests, visitors, and staff. Responsibilities include managing guest check-in and check-out processes, promoting hotel amenities, and offering insightful information.RESPONSIBILITIES:Exhibit a sincere commitment to fulfilling guest...
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Guest Services Representative
2 months ago
Milwaukee, Wisconsin, United States Hotel Metro Full timePOSITION SUMMARY:The Front Desk Agent is essential in elevating the guest experience by providing a warm welcome and assisting visitors, guests, and staff. This role encompasses managing guest check-in and check-out processes, promoting hotel amenities, and delivering pertinent information.RESPONSIBILITIES:Exhibit a sincere commitment to fulfilling guest...
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Guest Services Representative
2 months ago
Milwaukee, Wisconsin, United States Hotel Metro Full timePOSITION SUMMARY:This position is vital in enhancing the visitor experience by warmly welcoming and assisting guests, patrons, and team members. It encompasses managing guest check-in and check-out processes, promoting hotel amenities, and providing essential information.RESPONSIBILITIES:Exhibit a sincere commitment to fulfilling the needs of guests in a...
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Host and Guest Services Representative
6 days ago
Milwaukee, Wisconsin, United States The Marcus Corporation Full timeJob Summary:Mason Street Grill, a division of The Marcus Corporation, is seeking a highly motivated and service-oriented individual to join our team as a Host. As a Host, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience, and maintaining a clean and welcoming atmosphere.Key Responsibilities:Greet and...
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Host - Guest Services Representative
6 days ago
Milwaukee, Wisconsin, United States The Bartolotta Restaurants Full timeJob Summary: We are seeking a highly skilled and customer-focused Host to join our team at The Bartolotta Restaurants. As a Host, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable dining experience.Key Responsibilities:Guest Greeting and Direction: Greet and welcome guests, determine the purpose of...
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Evening Hotel Guest Service Ambassador
2 weeks ago
Milwaukee, Wisconsin, United States The Trade Hotel Milwaukee Full timeJob OverviewAs a key member of The Trade Hotel Milwaukee's team, the Evening Hotel Guest Service Representative plays a vital role in delivering exceptional guest experiences. This dynamic role requires a warm and welcoming individual who can provide attentive and courteous service to our guests. **Key Responsibilities:**Provide personalized service to...
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Department Lead
2 weeks ago
Milwaukee, Wisconsin, United States Stein's Garden and Home Full timeJob Title: Department Lead - Guest ServicesStein's Garden and Home is seeking a highly motivated and experienced Department Lead to join our Guest Services team. As a key member of our management team, you will be responsible for providing exceptional customer service, leading and developing a team of sales associates, and driving sales growth in our Guest...
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Customer Service Representative
4 weeks ago
Milwaukee, Wisconsin, United States Festival Foods Grocery Store Full timeFestival Foods Grocery Store Job DescriptionWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Festival Foods Grocery Store.Key Responsibilities:Reinforce Festival culture and exceptional guest service expectations to all Guest Service associates.Oversee and lead a team of Guest Service associates,...
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Customer Service Representative
1 month ago
Milwaukee, Wisconsin, United States Festival Foods Grocery Store Full timeFestival Foods Grocery Store Job DescriptionWe are seeking a highly skilled and motivated Guest Service Representative to join our team at Festival Foods Grocery Store.Key Responsibilities:Reinforce Festival culture and exceptional guest service expectations to all Guest Service associates.Oversee all Guest Service associates, including Service Desk,...
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Customer Service Representative
2 months ago
Milwaukee, Wisconsin, United States Festival Foods Grocery Store Full timeFestival Foods Grocery Store Job DescriptionJob Summary:We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Festival Foods Grocery Store. As a key member of our Guest Service team, you will be responsible for reinforcing our company culture and exceptional guest service expectations to all associates.Key...
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Guest Services Coordinator
2 weeks ago
Milwaukee, Wisconsin, United States Edgeless Beauty Group Full timeJob OverviewWe are seeking a highly motivated Guest Services Coordinator to join our dynamic team at Neroli Salon & Spa. As a key member of our corporate call center, you will play a vital role in delivering exceptional guest experiences.Key Responsibilities:Answer all incoming calls within three rings, ensuring a Five-Star guest experienceSchedule guest...
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Guest Services Associate
3 weeks ago
Milwaukee, Wisconsin, United States Stein's Garden and Home Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Services Associate to join our team at Stein's Garden and Home. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, building relationships with customers, and assisting the management team in implementing merchandising and...
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Guest Services Associate
4 weeks ago
Milwaukee, Wisconsin, United States Milwaukee Repertory Theater Full timeJob SummaryMilwaukee Repertory Theater seeks a Guest Services Associate to provide exceptional customer service and support to our guests. As a key member of our Front of House team, you will be responsible for ensuring a superior experience for our audience.Key ResponsibilitiesProvide excellent customer service to guests, responding to their inquiries and...
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Guest Services Associate
2 weeks ago
Milwaukee, Wisconsin, United States Milwaukee Repertory Theater Full timeJob SummaryMilwaukee Repertory Theater seeks a highly skilled Guest Services Associate to join our team. As a key member of our Front of House team, you will be responsible for ensuring that our guests have a superior experience at our theater.Key ResponsibilitiesProvide exceptional customer service to our guests, responding to their inquiries and resolving...
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Customer Service Representative
2 weeks ago
Milwaukee, Wisconsin, United States JB's on 41 Full timeAs a Customer Service Representative at JB's on 41, you will be the first point of contact for our guests, setting the tone for an exceptional experience. Your friendly demeanor and welcoming attitude will make our guests feel at home.Key Responsibilities:Manage the waitlist and track availabilityAssign lanes, shoes, and other equipmentPrepare for leagues...
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Guest Services Associate
1 month ago
Milwaukee, Wisconsin, United States Stein's Garden and Home Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Services Associate to join our team at Stein's Garden and Home. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, building relationships with customers, and assisting the management team in achieving sales goals.Key...