Medical History and Customer Service Specialist

7 days ago


DeKalb, Illinois, United States Biolife Plasma Services Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Plasma Donor Screener and Phlebotomy Technician. As a key member of our plasma center operations team, you will be responsible for ensuring the safety and well-being of our donors while collecting high-quality plasma for life-changing medicines.

Key Responsibilities
  • Screen new and repeat donors, taking and recording vital signs and finger stick results
  • Use our Donor Information System to prepare donor charts and maintain accurate records
  • Coordinate donor compensation and identify opportunities for continuous improvement
  • Work a variety of shifts, including evenings, weekends, and holidays
Requirements
  • High school diploma or equivalent
  • Ability to walk and/or stand for the entire work shift
  • Ability to lift up to 32 pounds and occasionally 50 pounds
  • 1 or more years of experience in a customer or patient-facing role
What We Offer

At BioLife, we are committed to providing a supportive and inclusive work environment that allows our employees to grow and thrive. We offer a competitive starting hourly wage of $17.00, as well as a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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