Luxury Boutique Operations Manager
1 week ago
About Ildico Inc.
We are a luxury boutique seeking an experienced and skilled Boutique Manager to oversee all sales and operations of our high-end retail store. The ideal candidate will have a proven track record of success in managing luxury goods stores, with a strong focus on customer service, sales, and staff management.
Key Responsibilities:
- Lead and manage a team of sales associates to provide exceptional customer service and drive sales growth
- Develop and implement effective sales strategies to meet or exceed sales targets
- Manage store inventory, including ordering, receiving, and stocking merchandise
- Ensure a high level of customer satisfaction through effective communication and problem-solving
- Collaborate with the visual merchandising team to create visually appealing store displays and window displays
- Monitor and analyze sales data to identify trends and opportunities for growth
- Develop and implement effective training programs to enhance sales skills and product knowledge
- Manage store operations, including scheduling, payroll, and inventory control
- Stay up-to-date with industry trends and competitor activity to ensure the store remains competitive
Requirements:
Previous experience as a boutique manager or in a similar role, with a strong background in luxury retail and customer service
Preferred Skills:
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to analyze sales data and make informed business decisions
- Knowledge of luxury retail trends and competitor activity
- Experience with visual merchandising and store display design
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