Luxury Boutique Operations Manager

1 month ago


Beverly, Massachusetts, United States Ildico Inc. Full time

About Ildico Inc.

We are a luxury boutique seeking an experienced and skilled Boutique Manager to oversee all sales and operations of our high-end retail store. The ideal candidate will have a proven track record of success in managing luxury goods stores, with a strong focus on customer service, sales, and staff management.

Key Responsibilities:

  • Lead and manage a team of sales associates to provide exceptional customer service and drive sales growth
  • Develop and implement effective sales strategies to meet or exceed sales targets
  • Manage store inventory, including ordering, receiving, and stocking merchandise
  • Ensure a high level of customer satisfaction through effective communication and problem-solving
  • Collaborate with the visual merchandising team to create visually appealing store displays and window displays
  • Monitor and analyze sales data to identify trends and opportunities for growth
  • Develop and implement effective training programs to enhance sales skills and product knowledge
  • Manage store operations, including scheduling, payroll, and inventory control
  • Stay up-to-date with industry trends and competitor activity to ensure the store remains competitive

Requirements:

Previous experience as a boutique manager or in a similar role, with a strong background in luxury retail and customer service

Preferred Skills:

  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze sales data and make informed business decisions
  • Knowledge of luxury retail trends and competitor activity
  • Experience with visual merchandising and store display design


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