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Luxury Sales Associate

1 month ago

Beverly, Massachusetts, United States What Goes Around Comes Around Full time

The Luxury Sales Associate is a key member of our team at What Goes Around Comes Around, responsible for delivering exceptional customer service and showcasing a deep understanding of our luxury products. To succeed in this role, you must consistently meet personal sales goals and contribute to the store's overall success. Your primary objective is to build a loyal client base by converting new customers into repeat clients, while maintaining a professional and courteous demeanor with all coworkers and customers.

Key Responsibilities:

Sales & Client Service:

  • Greet all customers and provide attentive customer service
  • Consistently sell merchandise from all categories carried in store
  • Build and maintain a client book
  • Meet or exceed personal weekly and monthly sales goals
  • Meet minimum client outreach requirements

Product Knowledge:

  • Develop and maintain a strong understanding of our luxury products and current fashion trends
  • Independently research and gain knowledge to assist in closing sales

Visual Merchandising:

  • Maintain store standards consistently throughout the day
  • Fold, straighten, and adjust product in cases as needed
  • Assist with inventory and floor sets when required

Operations:

  • Ensure the store is maintained at operational and visual standards during the day and after close
  • Complete opening and closing checklists
  • Remove unwanted merchandise from fitting rooms
  • Follow all procedures in the POS system for ringing up sales

Requirements:

  • Passion for sales, styling, and customer service
  • Ability to follow store policies and procedures
  • Team player with an elevated appearance representative of WGACA's aesthetic
  • Record of increasing sales and consistently ranking as a top performer