Operations Services Manager

7 days ago


Beverly, Massachusetts, United States Saks Fifth Avenue Full time

About This Role

The Manager, Operations Services is a key member of the Saks Fifth Avenue team, responsible for ensuring the smooth operation of the Beverly Hills Terrace restaurant, valet services, and the Store's Specialized Operations team. This role requires a strong leader who can effectively manage a cross-functional team, prioritize tasks, and drive results.

Key Responsibilities

  • Oversee the daily operations of the restaurant, valet services, and Specialized Operations team to ensure exceptional client experiences.
  • Develop and implement policies, procedures, and training programs to ensure compliance with company standards and regulatory requirements.
  • Collaborate with the Assistant General Manager, Operations to achieve financial and operational goals.
  • Provide coaching and development opportunities to team members to enhance their skills and performance.
  • Manage budgets, forecasts, and reports to ensure accurate financial tracking and analysis.
  • Identify and implement process improvements to increase efficiency and productivity.
  • Develop and maintain strong relationships with clients, vendors, and internal stakeholders.

Requirements

  • Minimum 3 years of relevant work experience in operations or a related field.
  • Proven track record of leadership and team management.
  • Excellent communication, problem-solving, and analytical skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Excel and other relevant software applications.

What We Offer

  • A competitive salary range of $89,893.77 - $112,367.22 annually.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan and basic life insurance.
  • Disability insurance and a variety of additional voluntary benefits.
  • A dynamic and supportive work environment with opportunities for career growth and development.

About Saks Fifth Avenue

Saks Fifth Avenue is a leading luxury retailer committed to delivering exceptional customer experiences and driving business results. We are a team of innovators, disruptors, and problem-solvers who are passionate about redefining the luxury experience. Join us and be part of a team that is shaping the future of retail.



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