Customer Experience Representative

3 days ago


O'Fallon, Missouri, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, making it one of America's leading retailers. Our purpose is to prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team.

Starting Hourly Rate / Salario por Hora Inicial:

$15.75 USD per hour

About the Role

We are seeking a highly skilled and enthusiastic Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for delivering exceptional guest service, ensuring a seamless shopping experience for all customers. Your role will involve welcoming and thanking guests, providing knowledge on our capabilities and features, and empowering guests to make shopping quick and easy.

Responsibilities
  • Demonstrate a service culture prioritizing the guest service experience.
  • Create a welcoming experience by authentically greeting all guests.
  • Engage with guests in a genuine way, including asking questions to better understand their specific needs.
  • Be knowledgeable about the tools, products, and services available in the store to solve issues for the guest.
  • Thank the guest in a genuine way and let them know we're happy they chose to shop at Target.
Requirements
  • Communicating effectively, including using positive language and attentive to guests' needs.
  • A welcoming and helpful attitude toward guests and other team members.
  • Attention to detail while multi-tasking.
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Accurately handle cash register operations and cash transactions.
  • Capable of working in varying temperatures, humidity, and other elements while performing certain job duties.
  • Scan, handle and move merchandise efficiently and safely.
  • Flexible work schedule and reliable and prompt attendance necessary.


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