Business Process Associate

6 days ago


O'Fallon, Missouri, United States The Millennium Group Full time
Insurance Support Service Representative

We are seeking a highly motivated Business Process Associate to join our growing team at The Millennium Group. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer service.

About the Role:

  • Maintain confidentiality and protect client operations by adhering to strict data protection policies.
  • Stay up-to-date on industry trends and procedures to provide informed support to clients.
  • Collaborate with colleagues to achieve project objectives and contribute to a positive work environment.
  • Perform administrative tasks with precision and accuracy, ensuring high-quality results.
  • Identify and escalate policy information to facilitate efficient processing of client requests.

Requirements:

  • High school diploma or equivalent required; college experience preferred but not mandatory.
  • 2-3 years of experience in insurance or related field, with a strong background in Microsoft software applications.
  • Excellent typing, analytical, and computer skills, with a focus on accuracy and attention to detail.
  • Ability to meet daily quality and production metrics, with a strong commitment to customer satisfaction.
  • Background check required for this position.

Compensation:

The estimated salary range for this role is $45,000 - $65,000 per annum, depending on location and experience.

About The Millennium Group:

The Millennium Group is an award-winning business process outsourcing firm specializing in print, mail, document scanning, reception, and office support services. With over 30 years of experience, we pride ourselves on delivering exceptional results and building long-term relationships with our clients.



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