Customer Service Representative

1 week ago


Milwaukee, Wisconsin, United States JB's on 41 Full time

As a Customer Service Representative at JB's on 41, you will be the first point of contact for our guests, setting the tone for an exceptional experience. Your friendly demeanor and welcoming attitude will make our guests feel at home.

Key Responsibilities:

  • Manage the waitlist and track availability
  • Assign lanes, shoes, and other equipment
  • Prepare for leagues and events
  • Ring sales at the counter and follow cash control procedures
  • Assist guests with basic bowling instruction
  • Operate the POS system, central panel, and P/A system

Requirements:

  • High school diploma or equivalent
  • Proven success in school or previous job experience
  • Excellent telephone etiquette
  • Ability to work a flexible schedule, including evenings and weekends

Perks:

  • Free bowling and arcade play
  • Discounts on food and beverages
  • Opportunities for career growth and development

Work Environment:

  • Fast-paced entertainment center environment
  • Ability to walk, bend, and stand for periods of time

At JB's on 41, we are committed to providing an exceptional experience for our guests. If you are a friendly and welcoming individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.



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