Loan Resolution Specialist

2 weeks ago


Cincinnati, Ohio, United States Fifth Third Full time

Transform Banking with Fifth Third

We're on a mission to make banking better for everyone. Join us in creating a positive customer experience.

Job Summary:

The Loan Resolution Specialist will work closely with various departments to identify and resolve customer issues. This role requires excellent communication skills, attention to detail, and the ability to multitask.

Key Responsibilities:

  • Communicate with customers to resolve delinquency and reduce losses
  • Handle customer inquiries and complaints in a timely and professional manner
  • Collaborate with third-party servicers to resolve account changes and adjustments
  • Perform skip tracing activities to locate and contact delinquent customers
  • Document all customer interactions and account activities

Requirements:

  • High School diploma or equivalent
  • 1-2 years of collections and customer service experience
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills
  • High-level proficiency in Microsoft Suite

Fifth Third Bank is an Equal Opportunity Employer



  • Cincinnati, Ohio, United States Fifth Third Full time

    Job Title: Dividend Loan Resolution Specialist 1About the Role:Fifth Third Bank is seeking a highly skilled and motivated Loan Resolution Specialist to join our team. As a Loan Resolution Specialist, you will play a critical role in resolving delinquencies and reducing losses for our customers.Key Responsibilities:Communicate with early stage delinquent...


  • Cincinnati, Ohio, United States Fifth Third Full time

    Job SummaryWe are seeking a highly skilled Loan Resolution Specialist to join our team at Fifth Third Bank. As a Loan Resolution Specialist, you will be responsible for resolving delinquencies and providing exceptional customer service to our clients.Key ResponsibilitiesCommunicate with delinquent customers to resolve issues and reduce lossesHandle inbound...


  • Cincinnati, Ohio, United States Fifth Third Full time

    About the Role:Fifth Third Bank is seeking a highly skilled Loan Resolution Specialist to join our team. As a Loan Resolution Specialist, you will work closely with customers to resolve delinquency issues and provide exceptional customer service.Key Responsibilities:Communicate with customers to resolve delinquency issues and provide payment optionsHandle...


  • Cincinnati, Ohio, United States Tri State Urologic Services Full time

    Job Title: Claims Resolution SpecialistWe are seeking a highly skilled Claims Resolution Specialist to join our team at Tri State Urologic Services. As a Claims Resolution Specialist, you will be responsible for following up and resolving claims submitted to third-party insurance payers.Key Responsibilities:Conduct follow-up on no-response third-party...


  • Cincinnati, Ohio, United States InsideHigherEd Full time

    About the RoleThe University of Cincinnati is seeking a skilled Conflict Resolution Specialist to join our team. As a key member of our Ombuds Office, you will play a vital role in supporting faculty, staff, students, and other university community members in navigating conflicts and concerns.Key ResponsibilitiesProvide consultation, conflict analysis,...


  • Cincinnati, Ohio, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled and experienced Conflict Resolution Specialist to join our team as an Ombudsman. The successful candidate will be responsible for providing informal dispute resolution services to faculty, staff, students, and other members of the University community.Key ResponsibilitiesProvide consultation, conflict analysis,...


  • Cincinnati, Ohio, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled and experienced Conflict Resolution Specialist to join our Ombuds Office team. As a key member of our team, you will play a vital role in supporting faculty, staff, students, and other university community members in navigating university-related conflicts and concerns.Key ResponsibilitiesConflict Resolution and...


  • Cincinnati, Ohio, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled Conflict Resolution Specialist to join our Ombuds Office team at the University of Cincinnati. As a key member of our team, you will play a vital role in supporting faculty, staff, students, and other university community members in navigating university-related conflicts and concerns.Key ResponsibilitiesConflict...


  • Cincinnati, Ohio, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled and experienced Conflict Resolution Specialist to join our team as an Ombuds Office Representative. This is an exciting opportunity to work in a dynamic and fast-paced environment, supporting the University of Cincinnati's commitment to creating a conflict-competent campus community.Key ResponsibilitiesProvide...


  • Cincinnati, Ohio, United States Warsaw Federal Savings & Loan Associates Full time

    About the RoleAt Warsaw Federal Savings & Loan Associates, we are seeking a highly skilled Mortgage Loan Originator to join our team. As a Mortgage Loan Originator, you will be responsible for originating first mortgage loans and home improvement loans for consumers, promoting the association's Community Reinvestment Act loan program, and providing...


  • Cincinnati, Ohio, United States Fifth Third Bank Full time

    Transform Banking with ExcellenceWe're seeking a skilled Commercial Loan Servicing Specialist to join our team at Fifth Third Bank. As a key member of our Commercial Loan Servicing team, you will play a vital role in ensuring customer satisfaction and driving business growth.Key Responsibilities:Support the efficient and accurate processing of commercial...


  • Cincinnati, Ohio, United States Weltmann Lighting LLC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Legal Account Resolution Specialist to join our team. As a Legal Account Resolution Specialist, you will be responsible for making outbound calls and taking inbound calls to notify and/or locate consumers with delinquent accounts and attempt to secure payments.ResponsibilitiesRequest form...


  • Cincinnati, Ohio, United States Fifth Third Bank Full time

    Transform Banking with ExcellenceWe're seeking a skilled Commercial Loan Servicing Specialist to join our team at Fifth Third Bank. As a key member of our Commercial Servicing team, you'll play a vital role in ensuring customer satisfaction and meeting service level agreements.Key Responsibilities:Develop in-depth knowledge of commercial loans, leases, and...


  • Cincinnati, Ohio, United States Federal Home Loan Bank Full time

    {"title": "Credit Services Specialist", "subtitle": "Join Our Team", "content": "Job Summary:We are seeking a highly skilled Credit Services Specialist to join our team at the Federal Home Loan Bank. As a key member of our Credit department, you will be responsible for maintaining and performing operations in one or more of the core mission functions within...


  • Cincinnati, Ohio, United States OneMain Financial Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Consumer Loan Sales Specialist to join our team at OneMain Financial. As a Consumer Loan Sales Specialist, you will be responsible for delivering exceptional customer service, building strong relationships with customers, and providing financial solutions that meet their needs.Key...


  • Cincinnati, Ohio, United States Sun Loan Full time

    About the Role:As a Customer Service Loan Specialist at Sun Loan, you will play a vital role in providing exceptional customer service to our clients. Your primary responsibility will be to work with customers to explain our loan offerings and conduct outreach to customers who are overdue on loan payments. You will work closely with the Branch Manager to...


  • Cincinnati, Ohio, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled Conflict Resolution Specialist to join our team at InsideHigherEd. As a key member of our organization, you will play a critical role in supporting the development of a conflict-competent campus community.Key ResponsibilitiesConflict Engagement and ResolutionSupport informal dispute engagement, facilitation, and...


  • Cincinnati, Ohio, United States OneMain Financial Full time

    About the RoleWe are seeking a highly motivated and customer-focused Consumer Loan Sales Specialist to join our team at OneMain Financial. As a Consumer Loan Sales Specialist, you will play a critical role in empowering customers to achieve their financial goals by providing access to responsible and affordable financing solutions.Key ResponsibilitiesDeliver...


  • Cincinnati, Ohio, United States OneMain Financial Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Consumer Loan Sales Specialist to join our team at OneMain Financial. As a Consumer Loan Sales Specialist, you will be responsible for delivering exceptional customer service, building strong relationships with customers, and providing them with personalized financial solutions to meet their...


  • Cincinnati, Ohio, United States OneMain Financial Full time

    About the RoleWe are seeking a highly motivated and customer-focused Consumer Loan Sales Specialist to join our team at OneMain Financial. As a Consumer Loan Sales Specialist, you will play a critical role in empowering customers to achieve their financial goals by providing access to responsible and affordable financing solutions.Key ResponsibilitiesDeliver...