Legal Account Resolution Specialist

7 days ago

Cincinnati, Ohio, United States Weltmann Lighting LLC Full time
Job Summary

We are seeking a highly motivated and detail-oriented Legal Account Resolution Specialist to join our team. As a Legal Account Resolution Specialist, you will be responsible for making outbound calls and taking inbound calls to notify and/or locate consumers with delinquent accounts and attempt to secure payments.

Responsibilities
  • Request form letters to consumers or representatives to notify and encourage payment of delinquent accounts
  • Confer with consumers or representatives by telephone to determine reason for overdue payment and make an attempt for payment resolution
  • Calculate payment arrangements and negotiate settlements which may require supervisor/client approval
  • Document information about financial status of consumers and status of collection efforts and perform data entry to update notes on account
  • Contact consumers, consumers' representatives and attorneys to provide status updates and request/supply additional information and documentation
  • Obtain information to handle debit and check payments by phone
  • Search internet, public records, city and telephone directories, credit bureau reports, vendor searches and contacts employer and post office to locate consumer and/or consumer assets
  • Make decision for next activity on consumer files and monitor file for expected outcomes
  • Follow-up to ensure all available options are utilized to achieve payment of debt
  • Meet minimum standards for daily calls, files worked and goals
  • Handle files in accordance with company and client standards, follows scripts and regulatory compliance requirements
  • Approach contact with consumers and third parties with a high level of professionalism/customer service on a recorded and monitored phone line
Requirements
  • High school diploma or general education degree (GED)
  • 1-3 years relevant customer facing experience or an equivalent combination of education, training, and experience
  • Ability to type 30 wpm with accuracy
  • Knowledge of basic computer operation, including internet research
  • Communicates effectively verbally and in writing
  • Must pass a background check and drug screening
Benefits
  • $17.68 per hour, plus uncapped monthly bonus opportunities, with an average annual bonus of $10,000
  • Employees proficient in Spanish may receive additional compensation
  • Hybrid Schedule potential after 6 months
  • Paid Time Off (PTO) - 16 days annually + 8 Company paid holidays
  • Competitive benefits -- Medical, Rx, Dental, Vision, Life, and Disability Insurance after 30 days and 401(k)
  • Promotional opportunities from within the firm
  • Employee Perks Available from Verizon, Car Dealerships, Local Movie Theaters, Theme Parks, etc.
  • Earn incentives through monthly contests in a fun team environment
  • Commuter Flexible Spending Account for Parking or Public Transportation
  • Onsite fitness center (available to join)
About Weltman/WWR

We are an Equal Opportunity Employer committed to Excellence through Diversity

  • Loan Resolution Specialist

    2 weeks ago

    Cincinnati, Ohio, United States Fifth Third Full time

    Job Title: Dividend Loan Resolution Specialist 1About the Role:Fifth Third Bank is seeking a highly skilled and motivated Loan Resolution Specialist to join our team. As a Loan Resolution Specialist, you will play a critical role in resolving delinquencies and reducing losses for our customers.Key Responsibilities:Communicate with early stage delinquent...

  • Loan Resolution Specialist

    2 weeks ago

    Cincinnati, Ohio, United States Fifth Third Full time

    About the Role:Fifth Third Bank is seeking a highly skilled Loan Resolution Specialist to join our team. As a Loan Resolution Specialist, you will work closely with customers to resolve delinquency issues and provide exceptional customer service.Key Responsibilities:Communicate with customers to resolve delinquency issues and provide payment optionsHandle...

  • Claims Resolution Specialist

    5 days ago

    Cincinnati, Ohio, United States Tri State Urologic Services Full time

    Job Title: Claims Resolution SpecialistWe are seeking a highly skilled Claims Resolution Specialist to join our team at Tri State Urologic Services. As a Claims Resolution Specialist, you will be responsible for following up and resolving claims submitted to third-party insurance payers.Key Responsibilities:Conduct follow-up on no-response third-party...

  • Loan Resolution Specialist

    2 weeks ago

    Cincinnati, Ohio, United States Fifth Third Full time

    Job SummaryWe are seeking a highly skilled Loan Resolution Specialist to join our team at Fifth Third Bank. As a Loan Resolution Specialist, you will be responsible for resolving delinquencies and providing exceptional customer service to our clients.Key ResponsibilitiesCommunicate with delinquent customers to resolve issues and reduce lossesHandle inbound...

  • Senior Accounts Payable Specialist for Invoice Resolution

    3 weeks ago

    Cincinnati, Ohio, United States UC Health Full time

    Job SummaryUC Health is seeking a highly skilled Senior Accounts Payable Specialist to join our team in the Accounts Payable Department. As a key member of our team, you will be responsible for resolving issues preventing invoice payment and ensuring timely payment to our suppliers.About the RoleThe ideal candidate will have a strong background in accounts...

  • Conflict Resolution Specialist

    2 weeks ago

    Cincinnati, Ohio, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled and experienced Conflict Resolution Specialist to join our team as an Ombudsman. The successful candidate will be responsible for providing informal dispute resolution services to faculty, staff, students, and other members of the University community.Key ResponsibilitiesProvide consultation, conflict analysis,...

  • Conflict Resolution Specialist

    3 weeks ago

    Cincinnati, Ohio, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled and experienced Conflict Resolution Specialist to join our Ombuds Office team. As a key member of our team, you will play a vital role in supporting faculty, staff, students, and other university community members in navigating university-related conflicts and concerns.Key ResponsibilitiesConflict Resolution and...

  • Conflict Resolution Specialist

    7 days ago

    Cincinnati, Ohio, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled and experienced Conflict Resolution Specialist to join our team as an Ombuds Office Representative. This is an exciting opportunity to work in a dynamic and fast-paced environment, supporting the University of Cincinnati's commitment to creating a conflict-competent campus community.Key ResponsibilitiesProvide...

  • Conflict Resolution Specialist

    3 weeks ago

    Cincinnati, Ohio, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled Conflict Resolution Specialist to join our Ombuds Office team at the University of Cincinnati. As a key member of our team, you will play a vital role in supporting faculty, staff, students, and other university community members in navigating university-related conflicts and concerns.Key ResponsibilitiesConflict...

  • Loan Resolution Specialist

    2 weeks ago

    Cincinnati, Ohio, United States Fifth Third Full time

    Transform Banking with Fifth ThirdWe're on a mission to make banking better for everyone. Join us in creating a positive customer experience.Job Summary:The Loan Resolution Specialist will work closely with various departments to identify and resolve customer issues. This role requires excellent communication skills, attention to detail, and the ability to...

  • Conflict Resolution Specialist

    4 weeks ago

    Cincinnati, Ohio, United States InsideHigherEd Full time

    About the RoleThe University of Cincinnati is seeking a skilled Conflict Resolution Specialist to join our team. As a key member of our Ombuds Office, you will play a vital role in supporting faculty, staff, students, and other university community members in navigating conflicts and concerns.Key ResponsibilitiesProvide consultation, conflict analysis,...

  • Conflicts Resolution Specialist

    1 day ago

    Cincinnati, Ohio, United States Taft Stettinius & Hollister Full time

    Conflicts Analyst Job DescriptionTaft Stettinius & Hollister LLP seeks a skilled Conflicts Analyst to join our Conflicts team.Key Responsibilities:Conduct comprehensive corporate research using online databases to identify corporate affiliations and relationships.Analyze and articulate search results to firm attorneys, including the identification and...

  • Dispute Resolution Coordinator

    4 weeks ago

    Cincinnati, Ohio, United States InsideHigherEd Full time

    About the RoleWe are seeking a highly skilled Conflict Resolution Specialist to join our team at InsideHigherEd. As a key member of our organization, you will play a critical role in supporting the development of a conflict-competent campus community.Key ResponsibilitiesConflict Engagement and ResolutionSupport informal dispute engagement, facilitation, and...

  • Legal Support Specialist

    4 weeks ago

    Cincinnati, Ohio, United States O'Connor Acciani & Levy, Co., LPA Full time

    Legal Support Specialist at O'Connor Acciani & Levy, Co., LPAO'Connor Acciani & Levy, Co., LPA is in search of motivated legal support specialists who possess exceptional organizational and communication abilities. The ideal candidate will have a strong educational foundation and the capacity to work autonomously.Primary Duties:Draft summaries of medical...

  • Senior Accounts Payable Specialist

    2 weeks ago

    Cincinnati, Ohio, United States UC Health Full time

    Job Title: Sr. Accounts Payable Specialist, Invoice Issue ResolutionAbout UC Health:UC Health is a leading academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching, providing patients with options for even the most...

  • Senior Accounts Payable Specialist

    7 days ago

    Cincinnati, Ohio, United States UC Health Full time

    Job Title: Sr. Accounts Payable Specialist, Invoice Issue Resolution About UC Health: UC Health is a leading academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching, providing patients with options for even the...

  • Patient Account Specialist

    4 weeks ago

    Cincinnati, Ohio, United States TriHealth Full time

    Job SummaryWe are seeking a highly skilled Account Specialist II to join our Revenue Cycle team at TriHealth. As a key member of our team, you will be responsible for expediting positive cash flow, maximizing reimbursement, and reducing financial loss to department customers.Key ResponsibilitiesSubmit charge information into our billing system and post...

  • Senior Accounts Receivable Specialist

    3 days ago

    Cincinnati, Ohio, United States LHH Recruitment Solutions Full time

    Job SummaryLHH Recruitment Solutions is seeking an experienced Accounts Receivable Specialist to join our team. As a key member of our finance department, you will be responsible for overseeing and streamlining billing, cash application, and collections processes.Key ResponsibilitiesManage the entire billing process, ensuring accuracy and timeliness in...

  • Senior Accounting Specialist

    1 month ago

    Cincinnati, Ohio, United States Promotion Execution Partners PEP Full time

    Job OverviewPosition Title: Senior Accounting SpecialistReports To: Financial ControllerEmployment Status: Full Time - Salaried, Non-ExemptLocation: Remote About Promotion Execution Partners (PEP):PEP began with a small team and a vision to innovate within the marketing services industry. Over the years, we have expanded to a workforce of over 200...

  • Technical Support Specialist

    4 weeks ago

    Cincinnati, Ohio, United States Innova Solutions Full time

    Job SummaryInnova Solutions is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for ensuring proper computer operations so that end users can accomplish organizational tasks.Key ResponsibilitiesField incoming help requests from end users via various channels in a courteous...