Sales & Customer Service Representative

4 days ago


Gulfport, Mississippi, United States Massage Envy Full time

Overview:

We're seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Associate. As a key member of our team, you will play a vital role in delivering an exceptional experience for our clients and driving business growth.

Perks & Benefits:

  • Competitive hourly rate with opportunities for bonuses and commissions
  • Comprehensive benefits package, including medical, dental, and vision plans
  • Matching 401(k) plan after 12 months of service
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule to support a healthy work-life balance
  • In-depth product and service training
  • Discounts on our products and services

Responsibilities:

  • Provide exceptional customer service and ensure every client feels valued and understood
  • Promote our Total Body Care services by educating clients on new and expanded offerings, selling our Wellness Program, and encouraging homecare retail purchases
  • Support clinic operations by greeting clients, scheduling services, and addressing client inquiries
  • Contribute to business growth by building and retaining a loyal client base

Requirements:

  • High school diploma or equivalent required; previous retail or sales experience preferred
  • Critical thinking and problem-solving skills, with excellent math and computer skills
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients
  • Support for total body care and a general understanding of massage and skin care services


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