Hospitality Ambassador

22 hours ago


Everett Massachusetts, United States Encore Boston Harbor Full time
Job Summary

We are seeking a highly skilled and enthusiastic Lead Hostess- Sports Bar to join our team at Encore Boston Harbor. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.

Key Responsibilities
  • Assist management in maintaining the reservation book and ensuring efficient service flow.
  • Greet guests, show them to their tables, and accommodate their needs and requests.
  • Act as an ambassador for the restaurant, resort, and amenities, providing detailed information on food and beverage selections, event spaces, and special arrangements.
  • Participate in short- and long-term departmental goals, objectives, policies, and operating procedures.
  • Contribute to departmental performance, accuracy, confidentiality, and thoroughness of departmental policies and procedures.
  • Follow all applicable internal policies, federal and state laws, rules, regulations, and property-wide controls.
  • Deliver and maintain a maximum level of property-wide service and satisfaction.
  • Communicate with co-workers and supervisor to ensure quality service.
  • Assist with special projects as assigned by restaurant management.
  • Work with safety as a priority and follow department and company safety standards.
Requirements
  • Ability to balance multiple priorities simultaneously and meet deadlines in stressful and high-pressure situations.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of industry standards and best practices.
What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



  • Wayland, Massachusetts, United States Sunrise Senior Living Full time

    About the RoleWe are seeking a skilled and friendly Hospitality Ambassador to join our team at Sunrise Senior Living. As a key member of our community, you will be responsible for providing exceptional customer service and creating a warm and welcoming environment for our residents, families, and visitors.Key ResponsibilitiesProvide Excellent Customer...


  • Newton, Massachusetts, United States Sunrise Senior Living Full time

    Job Summary:Sunrise Senior Living is seeking a skilled and friendly Concierge to provide exceptional hospitality to our residents, families, and visitors. As a key member of our community team, you will be responsible for creating a warm and welcoming atmosphere, ensuring seamless communication, and providing support to our marketing and sales...


  • Norwood, Massachusetts, United States Sunrise Senior Living Full time

    About the RoleWe are seeking a skilled and friendly Concierge to join our team at Sunrise Senior Living. As a Concierge, you will be the first point of contact for visitors and potential residents, providing exceptional hospitality and support to our community.Key ResponsibilitiesProvide warm and welcoming greetings to visitors and potential residentsManage...


  • Cambridge, Massachusetts, United States Charles Hotel Full time

    Job Summary:The Concierge Ambassador is responsible for providing exceptional and attentive service to all guests from arrival to departure. The main focus is to engage every guest in conversation and recognition as well as resolve any guest issues immediately.The Concierge Ambassador is available to answer any guest inquiries regarding the hotel's services...


  • Cambridge, Massachusetts, United States Charles Hotel Full time

    Job Summary:The Concierge Ambassador is responsible for providing exceptional service to all guests from arrival to departure. The main focus is to engage every guest in conversation and recognition as well as resolve any guest issues immediately. The Concierge Ambassador is available to answer any guest inquiries regarding the city, events, and attractions....


  • Boston, Massachusetts, United States VPNE Parking Solutions Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Experience Ambassador to join our team at VPNE Parking Solutions. As a key member of our hospital team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients, families, and visitors.Key ResponsibilitiesGreets Patients and...


  • Everett, Massachusetts, United States Encore Boston Harbor Full time

    Job Overview At Encore Boston Harbor, we are seeking a highly skilled and customer-focused Front Desk Representative to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Responsibilities * Provide attentive and courteous...


  • Boston, Massachusetts, United States The Newbury Boston Full time

    Job Summary:The Newbury Boston is seeking a highly skilled and experienced Concierge to join our team. As a Luxury Hotel Ambassador, you will be responsible for creating a warm and welcoming experience for our guests, providing personalized recommendations and directions, and ensuring that every guest feels valued and cared for.Key Responsibilities:Provide...


  • North Andover, Massachusetts, United States Brightview Senior Living, LLC Full time

    About UsWe are proud to be recognized as one of Fortune Magazine's 100 Best Companies to Work For in 2023.We're committed to delivering exceptional services and groundbreaking care, setting us apart in the industry.Job SummaryWe're seeking a skilled and compassionate Senior Community Ambassador to join our team at Brightview Senior Living,...


  • Everett, WA , USA, United States Oak View Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Guest Services Team as a Guest Services Ambassador. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our fans feel welcome and supported throughout their visit to the Angel Of The Winds Arena.Key...


  • Burlington, Massachusetts, United States Boston Marriott Burlington Full time

    About UsBoston Marriott Burlington is a company that values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building...


  • Woburn, Massachusetts, United States Hilton Boston Woburn Full time

    Job Summary:The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous, and efficient service to guests throughout their dining experience.He/she is also responsible for assisting the cashier in the collection of payment for all guest...


  • Hudson, Massachusetts, United States OSL Retail Services Inc Full time

    About the RoleOSL Retail Services Inc is seeking a highly motivated and results-driven Territory Sales Ambassador to join our team. As a key member of our sales team, you will be responsible for driving sales growth and delivering exceptional customer experiences across multiple locations.Key ResponsibilitiesDrive Sales: Exceed personal and location sales...


  • Boston, Massachusetts, United States Omni Hotels & Resorts Full time

    {"Job Title": "Assistant Front Office Manager", "Job Description": "OverviewThe Omni Boston Hotel at the Seaport is a luxury hotel in the heart of Boston, offering 1,054 finely appointed guestrooms and 52 suites. The hotel features seven dining and drinking outlets, a signature spa, fitness center, and rooftop pool. With over 100,000 square feet of meeting...


  • Worcester, Massachusetts, United States OSL Retail Services Inc Full time

    Unlock Your Sales Potential with OSL Retail Services IncAs a Territory Sales Ambassador, you will be the face of our company at the store level, driving sales and nurturing client relationships. We're looking for dedicated professionals who are eager to champion sales and grow with our dynamic organization.Key Responsibilities:Drive Sales: Surpass personal...


  • Boston, Massachusetts, United States The Boxer Full time

    {"title": "Front Desk Supervisor", "description": "Job SummaryWe are seeking a highly skilled Front Desk Supervisor to join our team at The Boxer Hotel in Boston. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a clean and welcoming...

  • Lead Hostess- Sports Bar

    51 minutes ago


    Everett, United States Wynn Resorts Full time

    Company DescriptionJob DescriptionThe Encore Boston Harbor Host Person will be responsible for assisting management by maintaining the reservation book and the flow of service. The Host will greet all guests show them to their tables and accommodate their needs and requests. The host will act as an ambassador for the restaurant that they represent, the...

  • Host- Rare Steakhouse

    3 weeks ago


    Everett, United States Wynn Resorts Full time

    Company Description Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and...

  • Beverage Manager

    2 months ago


    Everett, United States Encore Boston Harbor Full time

    Job DescriptionJob DescriptionCompany DescriptionABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. It is the largest...

  • Host- Rare Steakhouse

    3 months ago


    Everett, United States Encore Boston Harbor Full time

    Job DescriptionJob DescriptionCompany DescriptionEncore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty...