Current jobs related to Hospitality Ambassador - Wayland Massachusetts - Sunrise Senior Living

  • Front Desk Agent

    6 days ago


    Boston/Massachusetts/US The Newbury Boston Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

Hospitality Ambassador

2 months ago


Wayland Massachusetts, United States Sunrise Senior Living Full time
About the Role

We are seeking a skilled and friendly Hospitality Ambassador to join our team at Sunrise Senior Living. As a key member of our community, you will be responsible for providing exceptional customer service and creating a warm and welcoming environment for our residents, families, and visitors.

Key Responsibilities
  • Provide Excellent Customer Service: Greet and assist visitors, respond to inquiries, and resolve any issues in a professional and courteous manner.
  • Manage Community Information: Share knowledge of our community's amenities, services, and events with visitors and residents.
  • Support Marketing and Sales Efforts: Assist with promoting our community's services and amenities to potential residents and their families.
  • Perform Administrative Tasks: Manage the Bistro area, handle general administrative duties, and maintain accurate records.
Requirements
  • High School Diploma or Equivalent: Required.
  • Customer Service Experience: Proven experience in a customer-facing role, with excellent communication and problem-solving skills.
  • Organizational and Time Management Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain a high level of productivity.
  • Computer Skills: Proficient in Microsoft Office, including Outlook, Word, and Excel, with the ability to learn new applications.
About Sunrise Senior Living

Sunrise Senior Living is a leading provider of senior living communities, dedicated to delivering high-quality care and services to our residents. We are committed to creating a positive and supportive work environment for our team members, with opportunities for growth and development.