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Business Office Coordinator

2 months ago

Philadelphia, Pennsylvania, United States Acadia Healthcare Full time

**Job Summary**

At Acadia Healthcare, we are seeking a highly skilled and detail-oriented Business Office Coordinator to join our team. As a key member of our business operations, you will be responsible for ensuring the accuracy and completeness of financial arrangements with guarantors and patients.

**Key Responsibilities:**

  • Verify and interpret insurance benefits to establish financial arrangements with guarantors and patients.
  • Estimate patient out-of-pocket expenses and make financial arrangements with guarantors and patients.
  • Post payments and follow up on claims to ensure timely and accurate processing.
  • Prepare and review all billing forms to ensure accuracy and completeness for claims submission to insurance carriers.
  • Process claims electronically or via hard copy with 100% accuracy and mail claims to insurance carriers in a timely manner.
  • Enter documentation and adjustments through our computer system to maintain accurate account balances.
  • Update system information according to correspondence received and processed, documenting any changes and submitting to appropriate staff.
  • Review charge summaries on each patient bill to identify discrepancies with 100% accuracy.
  • Consistently apply appropriate procedures to prevent accounts from becoming delinquent or remaining unbilled.
  • Initiate follow-up and collection calls as necessary.
  • Review remittance advice statements for payments and adjustments on a daily basis and initiate data entry for patient charge or account discrepancies.
  • Identify denial and pending reasons and investigate, resolve, and initiate information to secure reimbursement.

**Requirements:**

  • High school diploma or equivalent required.
  • 1-2 years of experience in a business office or insurance-related role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.