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Guest Services Coordinator

2 months ago

Bremerton, Washington, United States Cascade Living Group Full time
About Cascade Living Group:

Cascade Living is dedicated to enhancing the quality of life for individuals and communities. Our mission is to foster a culture of wellness and meaningful living for both our residents and employees.


Position Overview:

As a vital member of our team, the Concierge plays a key role in establishing a warm and inviting atmosphere within our community. You will be instrumental in shaping the overall culture and experience for residents and their families.


Key Responsibilities:
  • Welcome guests and assist with inquiries, ensuring a positive first impression.
  • Manage incoming calls and relay messages efficiently.
  • Exhibit strong organizational skills and effective time management.
  • Build and maintain relationships with residents, family members, and staff.
  • Support various departments as needed and contribute to additional projects.
  • Assist in organizing and maintaining resident and employee documentation in compliance with company standards and regulations.
  • Ensure that informational materials and move-in packets are prepared for tours and admissions.
  • Promote the core values and mission of Cascade Living.

Qualifications:

We seek individuals who possess:

  • Previous experience in senior care preferred.
  • Strong communication skills to connect effectively with staff, residents, and families.
  • Reliable transportation and punctuality.
  • A proactive attitude with the ability to prioritize tasks amidst interruptions.
  • Compassionate demeanor representing our community positively and professionally.
  • Good judgment and problem-solving capabilities.
  • Minimum age requirement of 18 years.

Compensation:

The hourly wage ranges from $16.50 to $18.50, depending on experience.


Job Type:

Part-Time: Sunday - Tuesday, PRN (On-Call): Overnight.


Benefits:

Cascade Living Group offers a comprehensive benefits package, including:

  • Competitive wages.
  • Career advancement opportunities.
  • Health insurance for eligible employees.
  • Voluntary benefits (Disability, Accident, Life).
  • 401k plan with company match.
  • Pay advances and perks at work discount program.
  • Generous paid time off.
  • Education assistance and longevity bonuses.

As an inclusive workplace, Cascade Living welcomes all individuals and is an equal opportunity employer. We consider qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

All employment offers are contingent upon successful completion of a background check.