Mental Health Outreach Coordinator

4 days ago

Bremerton, Washington, United States Kitsap Mental Health Services Full time
Job Title: Engagement and Outreach Specialist

Job Summary:

Kitsap Mental Health Services is seeking a highly motivated and compassionate Engagement and Outreach Specialist to join our team. As a key member of our outreach team, you will play a vital role in engaging clients in our services, providing education and support, and advocating for their rights and preferences.

Key Responsibilities:

  • Conduct outreach and engagement activities to connect clients with our services, including telephonic and in-person outreach.
  • Provide supportive pre-engagement and engagement activities, including problem-solving, client education, referral to resources, reminders, and outreach.
  • Organize and facilitate the Connections Orientation and serve as the point person for assignment and follow-up for clients who miss the orientation.
  • Assist clients in reducing barriers to attending orientation or their first appointments.
  • Provide initial engagement outreach, including motivational counseling, problem-solving, patient advocacy, education, referral to resources, reminder calls, and outreach, to encourage and facilitate patients to connect with behavioral health treatment services.
  • Act as a community liaison between KMHS and other community services for the purposes of engaging clients in services.
  • Assist with setting up paratransit or educating clients on the Kitsap transit system to assist with removing transportation barriers for engagement.
  • Coordinate with the Population Health team in response to needs for engagement with clients on the high utilizer list or coming out of the hospital.

Requirements:

  • Bachelor's Degree in Psychology, social services, or a behavioral health field.
  • Entry-level experience required, with a minimum of 1 year of experience.
  • Agency Affiliated Counselor Registration.
  • Ability to drive clients in a personal vehicle on behalf of the agency, with a valid driver's license and reliable, insured transportation.

Preferred Qualifications:

  • Experience in co-occurring disorders treatment, individual and group therapy, vocational services, or substance abuse treatment.

Performance Requirements:

  • Maintain a working knowledge of current trends in community mental health, including healthcare reform and automation of job tasks using computer technology.
  • Maintain a working knowledge of mental health rehabilitation standards.
  • Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
  • Communication skills, including the ability to communicate clearly and concisely.
  • Computer skills, including the ability to operate a personal computer, fax machine, printer, and copier proficiently.

Work Environment:

Frequent mobility and/or sitting required for extended periods.

Mental/Physical Requirements:

While performing the job duties, the employee is required to walk, sit, use hands and fingers, reach with arms, talk, or listen. Peripheral vision is also required for this position.

Equal Opportunity/Affirmative Action Employer:

Kitsap Mental Health Services is an equal opportunity/affirmative action employer and welcomes applications from diverse candidates.

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