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Customer Service Coordinator

2 months ago

Tucson, Arizona, United States Wise Auto Group Full time

Wise Auto Group has been a cornerstone in the automotive industry for over a century. We prioritize hiring individuals with passion and dedication, providing them with the training and resources necessary to excel. At Wise Auto, we believe that a job is more than just a position; it’s a career path filled with opportunities for growth and development.

We seek individuals who aspire to...

  • Elevate standards within the Automotive Sector
  • Advance their professional journey
  • Gain insights from industry leaders
  • Embark on a long-term CAREER
Wise Auto Group is in search of a Receptionist to enhance our team at our Tucson Volvo branch. The Receptionist will be the first point of contact for visitors and clients, ensuring a warm and professional welcome.

The ideal candidate will create a positive first impression for all guests. This individual should possess strong communication and customer service skills, along with a foundational understanding of administrative and clerical processes. The ability to manage multiple tasks in a fast-paced environment is essential.

**Schedule Options:**
  • 9am-6pm (Monday, Tuesday, Wednesday)
    • Pay: $15/hr-$16/hr (Dependent on Experience)
  • 9am-6pm (Thursday, Friday, Saturday)
    • Pay: $15/hr-$16/hr (Dependent on Experience)
**Key Responsibilities:**
  • **Guest Services:** Welcome guests, employees, and clients, clarifying their purpose for visiting and whom they wish to see. Handle all incoming phone calls and emails, providing inter-office messages as needed.
  • **Administrative Duties:** Manage incoming and outgoing mail, documents, supplies, and packages. Ensure proper distribution to mailboxes and offices. Maintain organized records and filing systems, manage office supplies, and schedule appointments as required.
**Qualifications:**
  • Preferred: Associate's degree
  • Required: High school diploma
  • Proficient in Microsoft Office Suite
  • Must be reliable, professional, courteous, and patient
  • Excellent communication and writing skills are essential
  • Bilingual in Spanish is a plus, but not mandatory
**Benefits Include:**
  • Medical, Dental & Vision Insurance
  • 401k plan with matching contributions
  • Paid Vacation, Holiday, and Sick Pay
  • Opportunities for growth
  • Comprehensive paid training programs for rapid advancement, including periodic job reviews
  • Employee vehicle purchase plans
  • A family-oriented culture with a structured environment
  • Long-term job security
  • Associate discounts on vehicles, services, and parts
  • Employee recognition programs
  • Competitive compensation
We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.