Quality Assurance Compliance Specialist

1 week ago


San Antonio, Texas, United States Texas Department of Aging & Disability Services Full time
Job Overview:

This role is essential within the Texas Department of Aging & Disability Services, focusing on ensuring adherence to quality standards across various long-term care facilities.


Under the guidance of the Quality Assurance Regional Program Manager, the Compliance Evaluator conducts thorough assessments of certification and licensure documentation related to Life Safety Code (LSC) deficiencies.

Key Programs Involved:
(Intermediate Care Facilities (ICF), Assisted Living Facilities (ALF), Skilled Nursing Facilities/Nursing Facilities (SNF/NF), Day Activity and Health Services (DAHS), and Prescribed Pediatric Extended Care Centers (PPECC)). The Compliance Evaluator actively participates in review committees, prepares analytical data, and aids in recognizing regional trends and patterns.

This position entails performing comprehensive technical reviews of certification surveys, licensure inspections, and investigations within long-term care settings to assess compliance with both state and federal regulations, as well as Long-Term Care-Regulatory (LTCR) policies.

The role involves transforming qualitative insights into quantitative metrics and contributing to detailed analyses of program-specific data. It requires interpreting statistical findings and developing structured work plans, reports, and supporting documentation for program enhancement and evaluation.

Core Responsibilities:

Conducts advanced technical reviews of survey documentation to ensure accuracy and completeness, adhering to the Principles of Documentation (PoD), Centers for Medicaid and Medicare Services (CMS) guidelines, State Operations Manual (SOM), and compliance with relevant state and federal regulations, including National Fire Protection Association codes.

Engages with regional surveyors and program managers to resolve discrepancies and collaborates with staff to recommend necessary corrections.

Assists in data compilation to identify trends emerging from the quality assurance review process. Provides ongoing training, both in-person and virtually, to surveyors and regional management. Maintains up-to-date professional knowledge regarding LTCR programs and demonstrates excellent communication skills, including the ability to work independently. Adheres to a consistent and predictable work schedule.

Required Knowledge, Skills, and Abilities:
Familiarity with NFPA (National Fire Protection Association) standards. Proficient in NFPA 70, NFPA 25, NFPA 72, NFPA 99, and NFPA 13 (including 13R and 13D). Understanding of specialized program areas within Long-term Care Regulatory. Knowledge of inspection principles and quality control methods applicable to Life Safety Code (LSC) compliance.

Key Programs:

Intermediate Care Facilities (ICF), Assisted Living Facilities (ALF), Skilled Nursing Facilities/Nursing Facilities (SNF/NF), Day Activity and Health Services (DAHS), and Prescribed Pediatric Extended Care Centers (PPECC).

Proficient in conducting investigations and determining appropriate actions.

Technical Skills:
Proficient in Microsoft Office Suite: Word, Excel, and Outlook.

Ability to thrive in a collaborative team environment; adept at organizing tasks and prioritizing to meet deadlines while functioning with minimal oversight; capable of preparing clear and concise reports.



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