Service Coordinator
2 months ago
Job Summary:
We are seeking a highly motivated and organized Service Coordinator to join our team at Advantage Home Care. As a Service Coordinator, you will play a critical role in ensuring the smooth delivery of patient care services to our clients.
Key Responsibilities:
- Client Communication: Develop and maintain positive relationships with clients, their families, and healthcare providers to ensure seamless care coordination.
- Scheduling and Coordination: Schedule and coordinate patient care services, including home health care, skilled nursing, and therapy services.
- Documentation and Record-Keeping: Maintain accurate and up-to-date records of client interactions, care plans, and service delivery.
- Team Collaboration: Work closely with our care team to ensure that client needs are met and that care plans are implemented effectively.
- Problem-Solving and Conflict Resolution: Identify and resolve issues that may impact client care, such as scheduling conflicts or service delivery problems.
Requirements:
- Education: High school graduate or equivalent required.
- Experience: Minimum of 2 years of experience in a healthcare or customer service role.
- Skills: Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
Benefits:
- Competitive Pay: Earn a competitive hourly rate, with opportunities for bonuses and performance-based incentives.
- Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and life insurance.
- Opportunities for Advancement: Take advantage of opportunities for professional growth and development within our organization.
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