Senior Business Systems Analyst

1 month ago


Honolulu, Hawaii, United States First Hawaiian Bank Full time

About the Role

We are seeking a highly skilled Senior RE Business Systems Analyst to join our Residential Real Estate Systems team at First Hawaiian Bank. As a key member of our team, you will assist management in office automation and information and reporting processes and systems as they relate to the functions of the Residential Real Estate Division (RRED).

Key Responsibilities

Participate and take the lead in general and technical specifications, design work, planning, installation, testing, documentation, monitoring and support of business information and reporting systems and solutions. Solve end-user and user-group information-related issues. Recommend best value solutions and provide technical support to users. Administer, implement or work knowledge of Encompass 360 or other mortgage loan origination systems.

Requirements

A Bachelor's degree in information systems, business administration, or related field, or equivalent work experience is required. Three years of experience in information systems, data security, systems integration, or related field(s) is also necessary. Previous experience or knowledge of the mortgage industry is a plus. You should have frequent contact with business unit and IT personnel. Working knowledge of bank's PC and systems environment as well as associated data security policies and procedures is required. Proficient use of Microsoft Word, Excel, Access, and PowerPoint in a business support environment is also necessary. Good knowledge of IT Support group structures and functions is required. Highly proficient in the use of Microsoft Office Suite and its applications. Intermediate working knowledge of SQL programming language is necessary. Able to design and build databases and database solutions, develop database specifications and documentation. Working knowledge of networks and Microsoft Server applications is required. Knowledge in SharePoint and .Net frameworks is a plus. Web application platform experience is preferred. Good interpersonal skills and ability to work well with end-users in assisting them with system and application problem resolution is necessary. Good oral, written and interpersonal communications skills are required. Good analytical, planning and problem-solving skills are necessary. Able to participate, coordinate, or lead team efforts. Able to work independently.



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