Technical Support Specialist

6 days ago

Bloomfield Hills, Michigan, United States Bose Full time
Job Title: Systems Engineer II

We are seeking a highly skilled Systems Engineer II to join our team at Bose. As a key member of our Information Technology team, you will be responsible for providing technical support and expertise in the installation, troubleshooting, and maintenance of desktop and laptop computers, software, office printers, and basic networking and server support.

Key Responsibilities:
  • Install and troubleshoot software on desktops and laptops
  • Troubleshoot IT Infrastructure services (Network, Servers, WIFI, etc.)
  • Request quotes and assist procurement with purchasing IT assets
  • Manage local IT services and hardware and conference room technology (Laptops, licenses, inventory etc.)
  • Understand and adhere to corporate-related standards
  • Demonstrate and ensure a strong customer service commitment within the organization
  • Collaborate with the IT Global Operations department and corporate IT services to restore services and/or identify problems
  • Attend daily standup meeting to ensure delivery is progressing to schedule
  • Manage Quality of local technical solutions
  • Adhere to and implement best practices to streamline the deployment and maintenance of technical solutions
  • Validate technical changes prior to local implementation
Required Competencies:
  • Operating Systems, Microsoft Windows, MAC/IOS, Linux, Microsoft Office, desktop, and mobile device troubleshooting
  • Microsoft Office 365, Exchange Online, Teams, OneDrive, SharePoint Online, Intune, Azure AD
Systems Administration:
  • Knowledge of Microsoft Windows Server Platforms as well as Active Directory and Group Policies
  • Information Security solutions for endpoint threat management such as EDR and DLP agents
Identity and Access Management:
  • Active Directory, Azure AD, SailPoint, Group Policy
  • Management Tools, Microsoft SCCM, Autopilot and JAMF
  • Information security and automation mindset

Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to reasonableness@bose.com and let us know the nature of your request and your contact information.

We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

  • Technical Support Specialist

    1 week ago

    Rochester Hills, Michigan, United States HonorVet Technologies Full time

    Job Title: Technical Support SpecialistAt HonorVet Technologies, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers for a variety of technologies, including desktops and laptops, virtual machines, tablets, desk phones, mobile...

  • Technical Support Specialist

    2 weeks ago

    Rochester Hills, Michigan, United States Pan Asia Resources Full time

    Job Title: Application Support SpecialistLocation: Rochester Hills, MIDuration: Long term contractJob Description:**Key Responsibilities:*** Respond to and resolve technological issues for court staff, including judges and judicial staff.* Learn and support the MiFILE application and other Court-specific line of business technologies.* Assist with the...

  • Technical Support Specialist

    2 weeks ago

    Rochester Hills, Michigan, United States HonorVet Technologies Full time

    Job Title: Technical Support SpecialistLocation: RemoteShift: 10 am - 7 pm (Mon - Fri)Duties:Provide technical support to customers for technologies including desktops and laptops, virtual machines, tablets, desk phones, mobile phones, printers, wired and wireless networks, VPNs, webcams, dictation hardware, usage of said technology in and outside of...

  • Helpdesk Support Specialist

    6 days ago

    Bloomfield Hills, Michigan, United States TEKsystems Full time

    Job SummaryWe are seeking a skilled Helpdesk Support Technician to join our growing team at TEKsystems. As a Helpdesk Support Technician, you will be responsible for providing top-notch technical support to our clients, troubleshooting and resolving issues, and escalating complex problems to senior technicians.Key ResponsibilitiesProvide exceptional customer...

  • Technical Specialist

    5 days ago

    Auburn Hills, Michigan, United States TRG Full time

    Job Title: Technical SpecialistAt TRG, we are seeking a highly skilled Technical Specialist to join our team. As a Technical Specialist, you will be responsible for leading technical teams on project tasks, developing team member capabilities, and supporting team member growth.Responsibilities:Lead technical teams on execution of project tasks.Develop team...

  • Technical Specialist

    5 days ago

    Auburn Hills, Michigan, United States FEV Group Full time

    Job Title: Technical SpecialistFEV Group is seeking a highly skilled Technical Specialist to join its Engine, Hybrid and Fuel Cell Powertrain Team. As a key member of the team, you will be responsible for leading technical projects, mentoring team members, and supporting the development of advanced powertrain systems.Key Responsibilities:Lead technical teams...

  • Technical Support Specialist

    2 weeks ago

    Auburn Hills, Michigan, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job SummaryFutran Tech Solutions Pvt. Ltd. is seeking a skilled Technical Helpdesk Representative to join our team. As a Technical Helpdesk Representative, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and developing follow-up steps to ensure customer satisfaction.Key...

  • Technical Specialist

    1 week ago

    Auburn Hills, Michigan, United States TRG Full time

    Job DescriptionAs a Technical Specialist at TRG, you will lead technical teams on project execution, develop team member capabilities, and support team growth through mentorship and guidance. You will define project scopes, schedules, and test plans, and oversee tests on engine/chassis dynamometer or in application to assess performance, fuel economy, and...

  • Automotive Technical Support Specialist

    2 days ago

    Auburn Hills, Michigan, United States Insight Global Full time

    Job Title: Technical Support RepresentativeInsight Global is seeking a highly skilled Technical Support Representative to join our team in Auburn Hills, Michigan. As a Technical Support Representative, you will be responsible for providing exceptional customer service and technical support to truck drivers, shop foremen, dealership technicians, and warranty...

  • Data Integration and Automation Specialist

    3 weeks ago

    Bloomfield Hills, Michigan, United States ektello Full time

    Data Integration and Automation SpecialistAbout the RoleEktello is seeking a highly skilled Data Integration and Automation Specialist to join our team. As a key member of our technical support team, you will be responsible for providing frontline technical support to all company employees, creating reports using various systems, automating data transfers,...

  • Technical Sales Representative

    3 weeks ago

    Bloomfield Hills, Michigan, United States PDR SOLUTIONS LLC Full time

    **Job Summary**PDR Solutions LLC is seeking an experienced Sales and Marketing Professional to join our team as a Technical Sales Representative. As a key member of our sales team, you will be responsible for driving business growth and revenue through the development and execution of sales strategies.**Key Responsibilities:**• Identify and pursue new...

  • Application Support Specialist

    1 week ago

    Rochester Hills, Michigan, United States Pan Asia Resources Full time

    Job Title: Application Support SpecialistAt Pan Asia Resources, we are seeking a skilled Application Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our staff, ensuring the smooth operation of our systems and applications.Key Responsibilities:Respond to and resolve...

  • Application Support Specialist

    6 days ago

    Rochester Hills, Michigan, United States Pan Asia Resources Full time

    Job Title: Application Support SpecialistAt Pan Asia Resources, we are seeking a highly skilled Application Support Specialist to join our team. As an Application Support Specialist, you will be responsible for providing technical support to our staff, including judges and judicial staff, to resolve technological issues and ensure the smooth operation of our...

  • Technical Specialist

    1 week ago

    Auburn Hills, Michigan, United States FEV Group Full time

    Job Title: Technical Specialist - Powertrain DevelopmentFEV Group is seeking a highly skilled Technical Specialist to join its Engine, Hybrid and Fuel Cell Powertrain Team. As a key member of the team, you will be responsible for leading technical projects and supporting the development of gasoline powertrain systems.Key Responsibilities:Lead technical teams...

  • Legal Support Specialist

    1 month ago

    Bloomfield Hills, Michigan, United States Kirsch Daskas Law Group Full time

    Job OverviewAre you ready to take on a challenging yet fulfilling role? This position may be the ideal fit for you.We are in search of a meticulous and collaborative individual to join our team as a legal assistant.Your duties will encompass a variety of tasks including drafting legal documents, engaging with clients, managing e-filing, and preparing...

  • Technical Safety Specialist

    4 days ago

    Auburn Hills, Michigan, United States Stellantis Full time

    Join the Stellantis Team as a Technical Safety SpecialistThe Stellantis Technical Safety and Regulatory Certification (TSRC) Student Program Participant will have the opportunity to work in the exciting world of regulatory certification and compliance.This role performs certification and compliance testing and analysis to support emissions and OBD (Onboard...

  • Technical Specialist

    3 weeks ago

    Auburn Hills, Michigan, United States Zobility Full time

    Job SummaryZobility is seeking a highly skilled Technical Specialist to join its Engine, Hybrid and Fuel Cell Powertrain Team. As a Technical Specialist, you will be responsible for leading technical teams and supporting powertrain development programs with technical guidance.Key ResponsibilitiesTechnical Leadership: Lead technical teams on the execution of...

  • Technical Sales Professional

    6 days ago

    Bloomfield Hills, Michigan, United States PDR SOLUTIONS LLC Full time

    Job Title: Technical Sales RepresentativeAbout the Role:We are seeking an experienced Sales Person to help grow our well-established UK client base by providing excellent service and working closely with engineers and project managers to craft bespoke solutions for each client's needs.Key Responsibilities:Securing new business and revisiting old clients...

  • Technical Sales Representative

    3 weeks ago

    Bloomfield Hills, Michigan, United States PDR SOLUTIONS LLC Full time

    **Job Summary**PDR Solutions LLC is seeking an experienced Sales Professional to join our team as a Technical Sales Representative. As a key member of our sales team, you will be responsible for driving business growth and revenue through the development of strong relationships with clients and the identification of new business opportunities.**Key...

  • Technical Specialist for Gasoline Combustion Engines

    2 weeks ago

    Auburn Hills, Michigan, United States Onward Technologies Inc. Full time

    Job SummaryWe are seeking a highly skilled Technical Specialist to join our team at Onward Technologies Inc. in Auburn Hills, Michigan. As a Technical Specialist for Gasoline Combustion Engines, you will be responsible for providing technical support and expertise in the development and testing of gasoline combustion engines.Key ResponsibilitiesDefine...