Application Support Specialist

16 hours ago


Rochester Hills, Michigan, United States Pan Asia Resources Full time
Job Title: Application Support Specialist

At Pan Asia Resources, we are seeking a skilled Application Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our staff, ensuring the smooth operation of our systems and applications.

Key Responsibilities:
  • Respond to and resolve technical issues for court staff, including judges and judicial staff.
  • Leverage your technical expertise to support business users in their day-to-day use of our systems.
  • Assist with the implementation of our e-File application and provide training to end-users.
  • Collaborate with our County IT team to resolve complex technical issues.
Requirements:
  • 3-5 years of experience in a technical support role.
  • Strong knowledge of Microsoft Visio, Microsoft Office Suite, SharePoint, and Adobe Acrobat.
  • Excellent problem-solving and communication skills.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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