Culinary Service Associate

2 weeks ago


Akron, Ohio, United States Mustard Seed Market Full time

Culinary Service Associate

Department: Market Kitchen Sales

Location: Akron - Montrose, OH

At Mustard Seed Market, we take pride in being Northeast Ohio's largest locally owned Natural Food Store, dedicated to serving our communities with high-quality natural and organic products for over 37 years. Our mission is to provide exceptional food options while educating our customers about food issues and environmental sustainability. We uphold rigorous ingredient standards and support locally sourced produce.

Position Overview

The Culinary Service Associate is responsible for delivering outstanding customer service and performing various tasks related to retail food service. This includes greeting customers, serving food, suggestive selling, and assisting with the preparation of both hot and cold dishes. Maintaining cleanliness and organization in the culinary retail area is essential, as is adhering to sanitation standards.

Key Responsibilities

  1. Welcome and serve customers in a prompt and friendly manner.
  2. Handle hot and cold food items safely during preparation and service, ensuring continuous adherence to sanitation practices.
  3. Maintain portion control and merchandising standards throughout service.
  4. Keep the checkout area organized and clean.
  5. Thoroughly clean equipment as assigned, ensuring timely completion.
  6. Monitor customer purchasing trends and provide relevant feedback to supervisors regarding product offerings.
  7. Conduct daily inventory checks and request necessary supplies to maintain stock levels.
  8. Ensure proper storage conditions for all food and supplies, including appropriate labeling and dating.
  9. Assist in stocking the retail area and support cooks with display refrigerators and salad bars.
  10. Ensure that all display foods are presented attractively according to established standards.
  11. Communicate with cooks promptly when food quantities are low.
  12. Relay customer feedback directly to supervisors.
  13. Adhere to standard operating procedures in line with company policies and regulatory guidelines.
  14. Perform additional duties as assigned.

Qualifications

Education: High school diploma or equivalent (Essential)

Experience: 1-2 years in the food service industry (Desired)

Skills and Abilities:

  • Strong interpersonal skills
  • Food presentation expertise
  • Effective written and verbal communication skills

PM19



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