Patient Food Service Associate
2 weeks ago
Position Overview:
The Patient Food Service Associate plays a vital role in delivering exceptional food service to patients, ensuring their nutritional needs are met with care and professionalism.
Key Responsibilities:
- Collaborate with clinical dieticians and the Director to support patient meal services.
- Assist patients in selecting menu options tailored to their dietary requirements.
- Assemble and deliver meal trays to patient rooms, ensuring timely and accurate service.
- Provide clerical assistance to the dietary office, including managing phone inquiries and addressing unit-based requests.
Qualifications:
- High School Diploma or GED is preferred.
- At least one year of specialized training or experience in a similar role is required.
- Must complete in-service training within the first month of employment, focusing on dietary restrictions and therapeutic diets.
Skills and Abilities:
- Strong understanding of hospital policies and procedures.
- Proficient in reading, writing, and communicating effectively in English.
- Ability to maintain confidentiality and demonstrate ethical behavior in all interactions.
- Excellent customer service skills, with a focus on professionalism and courtesy.
Equipment Proficiency:
- Familiarity with kitchen equipment such as dishwashers, blenders, and food holding units.
- Competence in using personal computers and standard office equipment.
Additional Duties:
- Conduct daily patient satisfaction surveys and ensure feedback is documented.
- Maintain cleanliness and sanitation of food service areas and equipment.
- Adapt to various roles within the kitchen and tray line as needed.
Commitment to Excellence:
The Patient Food Service Associate is dedicated to providing outstanding service to all patients, fostering a respectful and dignified environment for everyone.
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