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Front Desk Sales Associate

2 months ago

Louisville, Kentucky, United States The Lash Lounge Full time
About The Lash Lounge

The Lash Lounge is a leading provider of semi-permanent eyelash extensions and related services. Our mission is to deliver exceptional customer experiences and provide a warm and inviting atmosphere for our guests.

Job Summary

We are seeking a highly motivated and experienced Front Desk Associate to join our team. As a key member of our sales and service team, you will be responsible for providing excellent customer service, selling memberships and retail products, and contributing to the overall success of our salon.

Responsibilities
  • Provide exceptional customer service to all guests, ensuring a positive and memorable experience.
  • Sell memberships and retail products, meeting or exceeding sales targets.
  • Book appointments in person or by phone, ensuring accurate and efficient scheduling.
  • Contribute to group operations, including inventory maintenance and maintaining a clean and inviting environment.
Requirements
  • 1+ years of customer service or retail sales experience.
  • Strong attention to detail and excellent communication skills.
  • Good computer skills and familiarity with Microsoft Office.
  • Ability to multitask in a fast-paced environment and work some weekends and evenings.
  • Experience with MindBody Software is a plus.
Benefits
  • Hourly wage, commensurate with experience, plus commissions on membership and retail sales.
  • Growth opportunities and professional development.
  • Free lash extensions and all other salon services.
  • Discounts on retail products.