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Client Support Specialist

4 weeks ago

Morrisville, North Carolina, United States Relias Full time

Are you looking for a challenging role as a Client Support Specialist where you can make a real impact? Relias, a leading provider of healthcare technology solutions, is seeking a highly motivated and customer-focused individual to join our team.

As a Client Support Specialist, you will be the primary point of contact for our clients, providing timely and effective support via multiple channels. You will work collaboratively with our internal teams to resolve client issues and ensure seamless service delivery.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, chat, and other channels
  • Work closely with internal teams to resolve client issues and improve service delivery
  • Develop and maintain knowledge of our products and services to provide accurate and timely support
  • Collaborate with colleagues to share knowledge and best practices

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving skills and attention to detail
  • Ability to work collaboratively as part of a team

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off

Relias is an Equal Opportunity Employer and a Drug-Free workplace.