Current jobs related to Guest Services Representative - Boston, Massachusetts - Four Seasons Hotels and Resorts
-
Guest Services Representative
2 months ago
Boston, Massachusetts, United States Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in luxury hospitality, renowned for its exceptional service and unparalleled guest experiences. Our purpose is to create lasting impressions that enrich lives by connecting with people and the world around us.About the Role:We are seeking highly motivated and organized individuals to join...
-
Guest Service Representative
2 weeks ago
Boston, Massachusetts, United States Marriott International, Inc Full timeJob SummaryAs a Guest Service Representative at Marriott International, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include checking in and out guests, processing room reservations, and handling guest requests and complaints. You will also be responsible for securing payment, verifying and...
-
Guest Service Representative
2 weeks ago
Boston, Massachusetts, United States Marriott Full timeJob SummaryAs a Guest Service Representative at Marriott, you will be responsible for providing exceptional customer service to our guests. This includes organizing and confirming guest check-ins and check-outs, processing room reservations and requests, and ensuring that all guest needs are met.Key ResponsibilitiesOrganize and confirm guest check-ins and...
-
Guest Services Representative
1 month ago
Boston, Massachusetts, United States Live Nation Full timeJob SummaryLive Nation Entertainment is a global leader in live entertainment, and we're seeking a skilled Guest Services Representative to join our team at MGM Music Hall Fenway. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.Key...
-
Guest Services Representative
1 month ago
Boston, Massachusetts, United States Live Nation Full timeJob Summary:Live Nation Entertainment is a global leader in live entertainment, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We're seeking a Guest Services Representative to provide exceptional customer experiences at MGM Music Hall Fenway.Key Responsibilities:Deliver outstanding customer service to maintain customer...
-
Guest Service Representative
4 weeks ago
Boston, Massachusetts, United States Langham Hotels International Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Service Agent to join our team at Langham Hotels International Limited. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences, ensuring that every guest has a memorable stay with us.Key ResponsibilitiesProvide sincere and anticipatory service to guests,...
-
Guest Services Representative
3 weeks ago
Boston, Massachusetts, United States Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons is a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're seeking highly motivated and service-minded individuals to join our team.The RoleWe're looking for a Guest Services Agent to welcome and register hotel guests, explain the...
-
Guest Services Representative
2 months ago
Boston, Massachusetts, United States Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're seeking highly motivated and service-minded individuals to join our team.The RoleWe're looking for a Guest Services Agent to welcome and register...
-
Guest Services Representative
3 weeks ago
Boston, Massachusetts, United States Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're seeking highly motivated and service-minded individuals to join our team.The RoleWe're looking for a Guest Services Agent to welcome and register...
-
Hotel Guest Service Representative
4 weeks ago
Boston, Massachusetts, United States Marriott Full timeJob SummaryWe are seeking a skilled and friendly Bell Person to join our team at Marriott International. As a Bell Person, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable experience for our guests.Key ResponsibilitiesAnticipate and address guests' service needs, providing personalized assistance and ensuring...
-
Guest Services Associate
4 weeks ago
Boston, Massachusetts, United States Hostelling International USA Full timeJob Title: Guest Services AssociateWe are seeking a highly motivated and customer-focused Guest Services Associate to join our team at Hostelling International USA. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming atmosphere, and maintaining the highest standards of...
-
Science Center Guest Service Representative
3 weeks ago
Boston, Massachusetts, United States Museum of Science Full timeJob Title: Guest Service Specialist - Part TimeJob Summary:The Guest Service Specialist provides exceptional customer service to various Museum audiences as a part of the Museum's reservations and information contact center team. This role functions as a member of the Museum's sales and guest service force, selling tickets and memberships and proactively...
-
Bell Service Representative
3 weeks ago
Boston, Massachusetts, United States AccorHotel Full timeBell Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Bell Service Representative to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Handle guest...
-
Customer Service Representative
4 weeks ago
Boston, Massachusetts, United States Beacon Hill Hotel Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Beacon Hill Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesProvide high-level customer service, responding...
-
Guest Services Agent
4 weeks ago
Boston, Massachusetts, United States Compass Group Careers Full timeJob SummaryCompass Group Careers is seeking a Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Check guests in and out of the hotel, ensuring all necessary information is accurate and...
-
Guest Services Agent
3 weeks ago
Boston, Massachusetts, United States Restaurant Associates Full timeJob Title: Guest Services AgentAt Restaurant Associates, we are seeking a skilled Guest Services Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Check guests in and out of the hotel, ensuring...
-
Guest Services Associate
3 weeks ago
Boston, Massachusetts, United States Highgate Hotels Full timeJob Title: Guest Services AgentAt Highgate Hotels, we are seeking a highly skilled and customer-focused Guest Services Agent to join our team. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service...
-
Guest Services Specialist
3 weeks ago
Boston, Massachusetts, United States Pine Street Inn Full timeJob SummaryPine Street Inn is seeking a Guest Services Specialist to join our team. This role is responsible for providing direct care to guests, responding to their needs in a timely and professional manner, and assisting with the development and implementation of a housing pathway.The ideal candidate will have a minimum of one year of experience in the...
-
Guest Service Associate
3 weeks ago
Boston, Massachusetts, United States Global Partners Full timeJob Title: Guest Service Associate Job Summary: We are seeking a Guest Service Associate to join our team at Global Partners LP. As a Guest Service Associate, you will be responsible for providing exceptional customer service and ensuring a high level of store appearance. Key Responsibilities: * Provide friendly and professional customer service to...
-
Customer Service Representative
2 weeks ago
Boston, Massachusetts, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a passion for fitness and health.Key ResponsibilitiesGreet members, prospective members, and guests, providing a superior level...
Guest Services Representative
2 months ago
About Four Seasons Hotels and Resorts:
Four Seasons Hotels and Resorts is a leading luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the driving force behind our success, and we are committed to creating a world-class employee experience that mirrors our commitment to luxury with genuine heart.
About the Role:
We are seeking highly motivated and service-minded individuals who share a passion for excellence and infuse enthusiasm into everything they do. As a Guest Services Representative, you will be the first point of contact for our guests, welcoming and registering them, explaining the accommodations, and establishing credit or method of payment. You will also be responsible for checking guests out of the hotel, preparing and explaining the bill, and maintaining a balanced bank assigned by the hotel.
Key Responsibilities:
- Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment.
- Check guests out of the hotel, preparing and explaining the bill.
- Maintain a balanced bank assigned by the hotel.
- Make change, cash checks, and exchange foreign currency.
- Reconcile all transactions at the close of each shift.
- Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches.
- Answer and direct phone calls, pages, radio requests, and faxes in an efficient, courteous, and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons' policies.
Requirements:
- High organizational skills.
- Speaking, writing, and reading English is required.
- A flexible schedule and the ability to work different shifts, including holidays and weekends.
What to Expect from Your Work Experience:
- Be part of a cohesive team with a singular focus on creating the best possible guest experience.
- Demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons.
- Career growth opportunities both within Four Seasons Hotels and Resorts and worldwide with our company.
- Market-leading pay and a comprehensive benefit plan.
- Experience other Four Seasons Hotels and Resorts through the complimentary room nights program.
- Medical, Dental, and Vision Insurance.
- 401k participation with company matching program.
- Complimentary Life insurance.
- Vacation & Paid Sick Time Off.
- Complimentary Employee Meals.
- And much more
Pay for this Position is: $30/Hour
